Chad Walker
LOAN CONSULTANT | NMLS# 1042479
New American Funding provides informed advice and mortgage lending services to homeowners and future homeowners. NAF mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping home... Show More
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I refinanced my principal residence through NBKC during the initial coronavirus spike, which caused shock waves through the banking industry. Through it all, Chad answered my questions and kept a steady hand on getting the refi completed. I...
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Reply from Owner
July 23rd, 2020 12:00 AM
It is definitely a crazy time. We appreciate your trust in us and thank you for the great review! Brian Unruh, CEO
Our experience was pleasurable and professional! In a day and age where customer service is almost non existent, Chad exemplifies customer service. Our refinance process was smooth as butter. Highly recommend NBKC thanks to Chad.
Reply from Owner
July 22nd, 2020 12:00 AM
Ron, we love hearing smooth as butter - music to our ears! Brian Unruh, CEO
It was pleasure to work with Chad. He was always available to answer any questions i had during the Refinancing process. He was very professional and always honest to help me figure out stuff to make the correct decision. NBKC bank gave the...
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Reply from Owner
June 8th, 2020 12:00 AM
Thank you for your recommendation of Chad and the team! Brian Unruh, CEO
We were first time home buyers and we could not have asked for a better experience with Chad Walker! He was in constant communication with us and made sure we were aware of all aspects in buying our house. We had many questions and he was always...
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Reply from Owner
June 8th, 2020 12:00 AM
Bailee, thank you for the wonderful review and big congrats on your first home! Brian Unruh, CEO
Mr Walker is truly a professional in every sense of the word. NBKC is also a class act. You will not be disappointed. Excellent rates, excellent communication and a flawless transaction.Get the picture?
Reply from Owner
May 12th, 2020 12:00 AM
Thanks for sharing so others can get the picture! Brian Unruh, CEO
I am very happy I made the change to NBKC. The pricing was great, the service provided by Chad was outstanding. I was nervous about using an "online" mortgage company, but this could not have been easier. Very happy, will be using again for...
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Reply from Owner
May 7th, 2020 12:00 AM
Thank you for the terrific review and we'll be here when next time comes around! Brian Unruh, CEO
I can't say enough about how such a pleasure it was working with him. I have had so many houses refinanced in the past and Chad has been the best out of all of them. He made the process seamless and was responsive and timely with all my questions....
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Reply from Owner
May 5th, 2020 12:00 AM
Huy, thank you for sharing your experience working with Chad and we love hearing this was your best mortgage experience ever! Brian Unruh, CEO
Chad was very helpful and answered any question in a quickly matter. The overall process was easy and convenient. I will definitely recommend Chad/NBKC bank to my friends. Thank you, Chad and Costco.
Reply from Owner
April 21st, 2020 12:00 AM
We appreciate your recommendation of Chad and the nbkc team! Brian Unruh, CEO
Update 2025: This is the second time we have worked with Chad, he helped us getting the best deal on heloc.He is very prompt in answering any questions- including in his personal time he entertained some of my questions.Very fast in completing...
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Reply from Owner
April 9th, 2020 12:00 AM
We appreciate the terrific review - thank you! Brian Unruh, CEO
I was in talks with several lenders but always found something they were not really sincere about. Finally found NBKC and worked with Chad. He explained my options and provided the best refinance rates by far and then went further to lower...
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Reply from Owner
April 3rd, 2020 12:00 AM
Thank you for your recommendation of Chad and the nbkc team! Brian Unruh, CEO
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About
New American Funding provides informed advice and mortgage lending services to homeowners and future homeowners. NAF mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Tustin community and across the country realize their dream of home ownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing