Chad Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1366875
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Nice and easy
Reply from Chad Smith at CrossCountry Mortgage
August 20th, 2024 01:21 PM
Hi Ciara, thank you so much for your 5-star review! I'm thrilled to hear that your experience with us at CrossCountry Mortgage, LLC was nice and easy. We strive to make the process as straightforward as possible for our clients. If you ever...
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Call Chad did everything possible to make sure I got my refinance. He kept me informed every step of the way. He was always available by text or phone call to answer any questions that I had, and did not make me feel stupid for asking them....
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Reply from Chad Smith at CrossCountry Mortgage
August 9th, 2024 01:19 PM
Hi Kathryn, I'm thrilled to hear about your positive experience with your refinance! We always strive to keep our clients informed and comfortable throughout the entire process, and your feedback reaffirms the hard work we put in every day...
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Chad expertly discussed how the process will work and the benefits of my refinancing, and routinely checked in with me. There were no surprises and he graced me with full details as milestones were coming up and when they were met. Excellent...
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Reply from Chad Smith
July 8th, 2024 01:27 PM
Thank you for the stellar review, Bill! I'm glad to hear that you appreciated my thorough approach to keep you informed every step of the way as we navigated your refinancing process. Your satisfaction is my highest priority, and I'm delighted...
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Chad made the whole process very simple, both times
Reply from Chad Smith at CrossCountry Mortgage...
June 20th, 2024 09:27 PM
Cynthia, thank you for the stellar review. I'm thrilled to hear that you found the process simple and straightforward, not once but twice! I strive to make mortgage lending as seamless as possible for my clients. If you have any other needs...
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Very friendly, helpful, took care of everything. No worries for me.
Reply from Chad Smith
June 7th, 2024 06:13 PM
I'm thrilled to hear that your experience was stress-free and that you felt taken care of, Laura. Your kind words mean a lot. Going the extra mile for our customers is a part of what we do here at CrossCountry Mortgage, LLC. Thank you for taking...
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Quick and pain free experience.
Reply from Chad Smith
May 31st, 2024 12:46 PM
Hi Matthew, I'm thrilled to hear that you had a 5-star experience with CrossCountry Mortgage, LLC. It's great to know the process was quick and painless for you. I strive to make all transactions as smooth as possible for my clients. Thanks...
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Was a smooth and pleasant experience
Reply from Chad Smith
May 28th, 2024 02:45 PM
I'm really glad to hear that you had a smooth and pleasant experience, Christopher! It's always my goal to ensure the mortgage process is as streamlined as possible for everyone involved. Your feedback means a lot to me and the entire team...
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Great service and communication from Chad. He was a pleasure to work with!
Reply from Chad Smith
May 22nd, 2024 01:53 PM
I'm so glad to hear that you had a positive experience, Tammy! It was truly a pleasure working with you as well. I strive to provide the best service and clear communication to make the mortgage process as smooth as possible. Thank you for...
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Chad is, by far, the best and most experienced loan officer my family has ever worked with. His attention to detail, support, and constant guidance made the refinance as smooth and streamlined as possible. He was friendly, sincere, and courteous,...
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Reply from Chad Smith
May 20th, 2024 01:54 PM
Christopher, your words have truly made my day. I'm thrilled to hear that you found the refinance process to be smooth and streamlined, as I always aim to provide my clients with an outstanding experience. Knowing that you appreciated my responsiveness...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1366875 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1366875
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095