Chad Smith at CrossCountry Mortgage

Name: Chad Smith at CrossCountry Mortgage
Address: 2160 Superior Ave, Cleveland, Ohio, 44114
Telephone: +1-440-262-3915
Rating: 4.83

Originating Branch Manager | NMLS #1366875

4.83

(66)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 262-3915

Cleveland, OH

https://www.loansbycsmith.com/

Search Reviews

Write a Review

4.83

(66)

Filter by Date

Range

Filter by Rating

Experience.com

4.85

(51)

Google

4.73

(15)

Show All

Reset all filters

Chad Smith at CrossCountry Mortgage has received a review with 5 star rating from Big S

Chad's committed to making sure his clients receive timely updates and clear and concise information. It's obvious that Chad takes his job personally. He is energetic and professional but never condescending. Chad Smith is a pleasure to work...

Reply from Chad Smith

December 8th, 2025 05:10 PM

I'm grateful for your kind words and for choosing to work with me again. It's important to me to provide timely updates and clear communication, so I'm glad that comes through. I aim to approach my work with professionalism while being approachable,...

Chad is a no nonsense person, up front and to the point. He gets things done .

Reply from Chad Smith

November 21st, 2025 09:52 PM

Your feedback is greatly appreciated. I'm glad to hear that you valued my straightforward approach. Getting things done efficiently is important to me. If there's anything else you need, feel free to let me know.

Chad was amazing! He kept me in the loop through the entire process and was very accessible if I had any questions. He was very patient with all of my questions and always had a quick answer.

Reply from Chad Smith

November 11th, 2025 03:34 PM

It's wonderful to know that you felt informed and supported throughout the process. I believe in being accessible and patient, so I'm pleased you found my approach helpful. Should you have any more questions in the future, feel free to reach...

Provided the help necessary to lower my interest rate. Was very helpful and informative

Reply from Chad Smith

November 10th, 2025 04:26 PM

It's great to hear that I was able to assist in lowering your interest rate and provide you with helpful information. I'm glad I could support you in this process. If there's anything more I can do for you, please don't hesitate to reach out....

We put an offer in on a house before August 1st and began working with a lender from Cross Country Mortgage. Our original lender was helpful at first, but after we paid $500 for a home inspection, communication completely stopped for two weeks....

Smooth painle process

Chad Smith and Amari Ngunjiri were prompt, professional, and perfectly responsive to my needs. After Amari received my initial inquiry, he turned things over to Chad, who explained everything and got me through the details in time to avert...

Reply from Chad Smith

June 12th, 2025 12:58 PM

I'm thrilled to hear that we were able to assist you effectively during a critical time. It was a pleasure to work with you, and I'm glad we could meet your needs promptly. Thank you for your kind words and for trusting us with your business...

Chad, was on top of the entire process and very informative.

Reply from Chad Smith

June 9th, 2025 05:29 PM

I'm glad to hear that you found the process informative and well-managed. It was a pleasure assisting you throughout your experience with CrossCountry Mortgage, LLC. Thank you for your positive feedback.

I had great experience with Chad.

Reply from Chad Smith

April 17th, 2025 12:58 PM

I'm glad to hear that you had a great experience working with me. It was a pleasure assisting you at CrossCountry Mortgage, LLC. If you need any further assistance or have any questions, please feel free to reach out.

10 of 66

About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1366875 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage