Chad Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1366875
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Chad was very informative and helpful throughout our home buying process . we appreciated his positive and supportive approach he offered to our family.
Thanks!
The Maxfield Family
Reply from Chad Smith
September 7th, 2026 03:20 PM
Thank you, James and the Maxfield Family, for your kind words. I'm pleased to hear that you found my approach informative and supportive during your home buying process. It was a pleasure working with your family.
Chad Smith at CrossCountry Mortgage has received a review with 5 star rating from Tracy Z
Reply from Owner
September 7th, 2026 07:29 PM
Thank you, Tracy, for the 5-star rating. I'm glad to know you had a positive experience with my services at CrossCountry Mortgage.
great communication! Makes every transaction smoother! Love it!
Reply from Chad Smith
September 4th, 2026 05:38 PM
I'm happy to hear that you appreciated the communication, Tracy. It's great to know that it helped make the transaction smoother for you.
Chad Smith at CrossCountry Mortgage has received a review with 5 star rating from Big S
Chad's committed to making sure his clients receive timely updates and clear and concise information. It's obvious that Chad takes his job personally. He is energetic and professional but never condescending. Chad Smith is a pleasure to work...
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Reply from Chad Smith
December 8th, 2025 05:10 PM
I'm grateful for your kind words and for choosing to work with me again. It's important to me to provide timely updates and clear communication, so I'm glad that comes through. I aim to approach my work with professionalism while being approachable,...
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Chad is a no nonsense person, up front and to the point. He gets things done .
Reply from Chad Smith
November 21st, 2025 09:52 PM
Your feedback is greatly appreciated. I'm glad to hear that you valued my straightforward approach. Getting things done efficiently is important to me. If there's anything else you need, feel free to let me know.
Chad was amazing! He kept me in the loop through the entire process and was very accessible if I had any questions. He was very patient with all of my questions and always had a quick answer.
Reply from Chad Smith
November 11th, 2025 03:34 PM
It's wonderful to know that you felt informed and supported throughout the process. I believe in being accessible and patient, so I'm pleased you found my approach helpful. Should you have any more questions in the future, feel free to reach...
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Provided the help necessary to lower my interest rate. Was very helpful and informative
Reply from Chad Smith
November 10th, 2025 04:26 PM
It's great to hear that I was able to assist in lowering your interest rate and provide you with helpful information. I'm glad I could support you in this process. If there's anything more I can do for you, please don't hesitate to reach out....
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We put an offer in on a house before August 1st and began working with a lender from Cross Country Mortgage. Our original lender was helpful at first, but after we paid $500 for a home inspection, communication completely stopped for two weeks....
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Smooth painle process
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1366875 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1366875
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095