Chad Smith at CrossCountry Mortgage
Originating Branch Manager | NMLS #1366875
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Chad Smith and Amari Ngunjiri were prompt, professional, and perfectly responsive to my needs. After Amari received my initial inquiry, he turned things over to Chad, who explained everything and got me through the details in time to avert...
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Reply from Chad Smith
June 12th, 2025 12:58 PM
I'm thrilled to hear that we were able to assist you effectively during a critical time. It was a pleasure to work with you, and I'm glad we could meet your needs promptly. Thank you for your kind words and for trusting us with your business...
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Chad, was on top of the entire process and very informative.
Reply from Chad Smith
June 9th, 2025 05:29 PM
I'm glad to hear that you found the process informative and well-managed. It was a pleasure assisting you throughout your experience with CrossCountry Mortgage, LLC. Thank you for your positive feedback.
I had great experience with Chad.
Reply from Chad Smith
April 17th, 2025 12:58 PM
I'm glad to hear that you had a great experience working with me. It was a pleasure assisting you at CrossCountry Mortgage, LLC. If you need any further assistance or have any questions, please feel free to reach out.
Chad is very knowledgeable and the overall process was by far the easiest refinance I've ever had even despite me having a lower credit score than the previous times.
Reply from Chad Smith
April 9th, 2025 05:55 PM
I'm glad to hear that you found the refinancing process easy and that my knowledge was helpful. It was a pleasure assisting you, Eric. Thank you for your feedback.
Chad makes the process so easy! Any questions, he can answer
Chad makes the process so easy! Any questions, he can answer
Reply from Chad Smith
March 9th, 2025 03:55 AM
Thanks so much for the kind words, Cynthia! I'm really glad I could make the process easy for you. It's always my goal to be as helpful as possible, so it's great to hear that you felt supported throughout. If you have any more questions in...
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Chad was straigtfoward, efficient and responsive. It was great working with him and I found him insightful.
Reply from Chad Smith
March 9th, 2025 12:53 AM
Thank you so much, Jennifer! I'm really glad to hear that you appreciated my straightforward approach and found our process efficient. It was a pleasure working with you, and I'm thrilled to know you found our collaboration insightful. I'm...
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Fast service, accessibility and quick responses.
My representative, Chad, was very responsive and kept me informed during each step of my refinance. He was patient with all of my questions and always had an answer for me!
My representative, Chad, was very responsive and kept me informed during each step of my refinance. He was patient with all of my questions and always had an answer for me!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1366875 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1366875
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095