

Chad Ottley- Mortgage Lender_ Change mortage
Mortgage Broker|NMLS # 1369259

I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Great communication and overall experience
Chad Was great to work with! Always attentive and helpful . Would recommend to anyone
Thank you for everything!!!
Reply from Chad Ottley
October 23rd, 2026 10:20 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Chad was very helpful and responsive to all of my questions, no matter when I asked he always got back to me quickly!
Reply from Chad Ottley
October 21st, 2026 08:20 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Chad was so kind and helpful during our purchase of our home. Always with an answer to ALL our questions. When we called he always responded promptly.
I HAD TO WAIT 3 HOURS BEFORE I EVEN SAW ANY FORM OF DOCUMENTATION!!!! I stayed so we wouldn't have to reschedule and do MORE PAPERWORK and had no idea how UNPREPARED everyone was there including Chad. I WAS VERY DISSAPPOINTED!!!! VERY UNPROFFESIONAL...
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He was available to answer all of my questions and if he didn't know something he was willing to find out. He was also great at walking us through the process.
Reply from Chris Frost
January 27th, 2024 04:01 AM
Thank you for the opportunity to assist you Jayme. Congratulations on your new home.
Chad worked diligently to make sure we were prepped to buy our home. We were able to put in an offer on a home the same day we viewed it!
Chad was incredibly responsive and worked hard to get us the best deal possible.
Chad was very responsive and informative. He made sure I understood everything and was available at any time.
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About
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction.
New Mexico-Financial Institutions Division, #00621.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
Non-QM
DSCR Loans
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1369259
- New Mexico-Financial Institutions Division, #00621.
- Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act 4130403
Disclaimer
PRMI NMLS# 3094
Frost Mortgage is a Division of Primary Residential Mortgage, Inc. PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.