Chad Irwin - Northpointe Bank's Cover Image
Chad Irwin - Northpointe Bank - Market Manager | NMLS# 1065868 in Grand Rapids, MI

Chad Irwin - Northpointe Bank

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Market Manager | NMLS# 1065868

Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
View All days
Overall Ratings
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Range
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5 Star
70%
4 Star
9%
3 Star
4%
2 Star
0%
1 Star
17%
Reviews from Web
  • Encompass
    M
    Michael H
    MEMPHIS, TN
    Posted on November 14th, 2025 04:15 PM
    the lack of communication, professionalism, and attentiveness was astonishing. First example was asking us to bring paperwork in and the business being closed 45 minutes after the set opening hours. The excuse was that there was a corporate...
    read more
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    Tessa T N
    MEMPHIS, TN
    Posted on October 15th, 2025 02:12 PM
    Unique experience where my lender left Evolve mid process. Never heard from Chad. I would have expected a call with a formal transfer for my new point of contact. It made the end of the lending process incredibly chaotic and stressful due to...
    read more
  • Encompass
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    Cooper J
    MUNFORD, TN
    Posted on October 13th, 2025 03:48 PM
    Timely and communication
    Reply from Chad Irwin
    June 11th, 2026 04:30 PM
    I'm glad to hear that you had a great experience. Thank you for your kind words!
  • Encompass
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    William D K
    MEMPHIS, TN
    Posted on August 20th, 2025 10:56 PM
    We were in a time crunch and Chad got it done under pressure and professionally. Good job Chad and Rebbeca. Thank You William King
    Reply from Chad Irwin
    June 11th, 2026 04:30 PM
    William, I'm glad to hear that you had a great experience. Thank you for your kind words!
  • Encompass
    C
    Charles W B
    Chicopee, MA
    Posted on March 9th, 2025 09:23 PM
    While we only dealt wuth Chad and Rebecca at the end of our loan due to the winding down of operations in MA, they were great to deal with and everything was right on-time.
  • Encompass
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    Paul R
    North Branford, CT
    Posted on February 26th, 2025 10:54 PM
    No comment
  • Encompass
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    Lauren A
    WAREHAM, MA
    Posted on February 23rd, 2025 02:40 AM
    The process of buying a home seemed a bit overwhelming at first but Chad and the team at Evlove made things streamlined!
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    Laura J H
    SOUTHBURY, CT
    Posted on February 17th, 2025 04:18 PM
    Better communication
  • Encompass
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    William C H
    SOUTHBURY, CT
    Posted on February 13th, 2025 01:32 PM
    We started well with the original team. The issues started when Evolve closed their mortgage department and changed all the staff. The communicationsvwere poor and there was no handoff of my account that i could see. My attorney surfaced the...
    read more
  • Encompass
    K
    Kyla J A P
    CRANSTON, RI
    Posted on February 11th, 2025 02:03 PM
    I am not sure who Chad Irwin is but he keeps contacting me to take this survey. Our representative from Evolve was Nick Jurun and a few days before closing we found out he was no longer with Evolve. Our whole experience with Evolve was frustrating,...
    read more
  • 11–20 of 23
    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender