Chad Bernard | Branch Manager | Primary Residential Mortgage, Inc.'s Cover Image
Chad Bernard | Branch Manager | Primary Residential Mortgage, Inc. - Branch Manager

Chad Bernard | Branch Manager | Primary Resid...

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Branch Manager

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I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
99%
4 Star
0%
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Reviews from Web
  • Encompass
    P
    Patrick W M
    Elyria, OH
    Posted on December 18th, 2024 11:41 PM
    No matter what time of day or any question concern or problem I had it was fixed with a plan of action right away. I keep speak all day on what an amazing experience I had with Chad. I will never work with anyone else again in this regard
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    Reply from Chad Bernard
    January 1st, 2025 11:42 PM
    Hi Patrick, thank you so much for your positive feedback and for giving me a 5-star rating. I'm glad to hear that you were pleased with the quick solutions and action plans provided. Your satisfaction is my top priority, and it's great to know...
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    B
    Brian S
    North Ridgeville, OH
    Posted on November 18th, 2024 03:08 PM
    Simply the best
    Reply from Chad Bernard
    December 2nd, 2024 03:09 PM
    Brian, I'm delighted to hear that you had a great experience with us at Primary Residential Mortgage, Inc. Your positive feedback is hugely appreciated. It's always my goal to provide simply the best service to all my clients. Thank you for...
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  • Encompass
    M
    Magdalena S W
    Parma, OH
    Posted on October 21st, 2024 03:53 PM
    As a first time buyer Chad made the process pretty smooth and easy as far as knowing what to expect and getting documents together.
    Reply from Chad Bernard
    November 4th, 2024 03:56 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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    R
    Rachel P
    Cleveland, OH
    Posted on October 16th, 2024 12:19 AM
    Chad was very knowledgeable and helpful throughout this entire process! He was timely and extremely thorough in explaining the process to us since we were first time home buyers.
    Reply from Chad Bernard
    October 30th, 2024 12:21 AM
    I'm really glad to hear that you found the process informative and helpful, Rachel. As a first time home buyer, I know it can be a bit overwhelming, but I'm glad I could assist and make things smoother for you. Thank you for taking the time...
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    B
    Brett E U
    North Ridgeville, OH
    Posted on October 6th, 2024 01:29 PM
    Chad was extremely helpful, and always quick to respond with any updates or answer any questions
    Reply from Chad Bernard
    October 20th, 2024 01:31 PM
    I'm truly glad to hear that you found my services helpful, Brett. Your feedback means a lot to me. It was my pleasure to keep you updated and answer any queries you had throughout our time together. Thanks for giving me a perfect rating. I...
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  • Encompass
    G
    Greg W
    North Ridgeville, OH
    Posted on October 3rd, 2024 05:22 PM
    Chad kept the loan process moving smoothly every step of the way. In fact, he was one step ahead at every point of the transaction! Communication was exceptional and would highly recommend Chad!
    Reply from Chad Bernard
    October 17th, 2024 05:25 PM
    Hey Greg, I'm beyond thrilled to hear about your positive experience with us at Primary Residential Mortgage, Inc. I strive to keep the loan process as smooth as possible, so it's fantastic to know that was your experience. Your recommendation...
    read more
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    L
    Lindsey J D
    North Ridgeville, OH
    Posted on October 2nd, 2024 02:24 PM
    I cannot say enough great things about my experience with Chad. From the start, he went above and beyond to help me close my loan on time. Not only was he consistently communicative, professional, and incredibly kind, but he also helped me...
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    Reply from Chad Bernard
    October 16th, 2024 02:26 PM
    Thank you so much for your kind words, Lindsey. I'm thrilled to hear that you had a positive experience with me. It was my pleasure to assist you through your loan process, especially during such a challenging time. I always aim to provide...
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  • Encompass
    A
    Amy K
    Cleveland Heights, OH
    Posted on September 3rd, 2024 05:47 PM
    Chad was very supportive and responsive throughout the process.
    Reply from Chad Bernard
    September 17th, 2024 05:49 PM
    Hi Amy, I'm thrilled to hear about your positive experience with me at Primary Residential Mortgage, Inc. I'm committed to providing responsive and supportive service throughout the process, and it's great to know I hit the mark for you. I...
    read more
  • Encompass
    D
    Dennis P Z
    Berea, OH
    Posted on September 1st, 2024 12:04 PM
    Chad was very knowledgeable and helpful throughout the whole process. This was our first time purchasing a home. Chad was more than helpful through every step and if we ever had questions he was more than willing to answer them.
    Reply from Chad Bernard
    September 15th, 2024 12:07 PM
    I'm thrilled to hear about your positive experience, Dennis! As a first-time home buyer, it can be a challenging process but I am glad that I was able to assist and provide you with the necessary information to make it a bit easier. If you...
    read more
  • Encompass
    D
    David J V
    Fairview Park, OH
    Posted on August 3rd, 2024 12:30 PM
    Chad made himself very accessible for questions, gave thorough explanations for documents and loan costs, and worked quickly to allow for an early close.
    Reply from Chad Bernard
    August 17th, 2024 12:33 PM
    I'm really grateful for the fantastic review, David! It's always my goal to make the process as smooth and efficient as possible for my clients. I'm glad to hear that you appreciated my quick responses and detailed explanations. Here at Primary...
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  • 21–30 of 406
    About
    I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. NMLS # 236158
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
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    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 236158, OH MLO-.011643.000
    Videos
    video
    Disclaimer
    Equal Housing Opportunity

    PRMI NMLS# 3094

    PRMI's Legal and Licensing Information

    PRMI Privacy Policy

    NMLS Consumer Access

    Ohio Division of Financial Institutions, Consumer Finance, Ohio Residential Mortgage Lending Act Certificate of Registration RM.802748.000.