Chad Bernard | Branch Manager | Primary Residential Mortgage, Inc.'s Cover Image
Chad Bernard | Branch Manager | Primary Residential Mortgage, Inc. - Branch Manager

Chad Bernard | Branch Manager | Primary Resid...

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Branch Manager

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I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
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Reviews from Web
  • Encompass
    D
    Danelle L W
    Westlake, OH
    Posted on July 27th, 2025 01:16 PM
    Helpful from top to bottom, all the guidance I could've asked for and then more!
    Reply from Chad Bernard
    August 10th, 2025 01:17 PM
    I'm really pleased to hear that you found my guidance so comprehensive and helpful, Danelle. It’s important to me that you feel supported every step of the way, and I'm glad I could meet your expectations. Thank you for taking the time to share...
    read more
  • Encompass
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    Thomas M H
    Westlake, OH
    Posted on July 12th, 2025 03:37 PM
    Simple with clear communication of expectations.
    Reply from Chad Bernard
    July 26th, 2025 03:38 PM
    I'm glad to hear that you found the communication clear and the process straightforward, Thomas. Setting clear expectations is important to me, and I'm pleased it made your experience a positive one. Thank you for your feedback!
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    Max M S
    Avon, OH
    Posted on June 14th, 2025 12:35 PM
    Chad made everything straightforward and simple for us! Extremely kind and helpfu!
    Reply from Chad Bernard
    June 28th, 2025 12:39 PM
    I'm thrilled to hear that you found the process straightforward and simple. It was a pleasure assisting you, and I appreciate your kind words.
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    Dawne M O
    Cleveland, OH
    Posted on June 11th, 2025 12:56 PM
    Chad did an excellent job of walking through the loan process & keeping the closing on track!
    Reply from Chad Bernard
    June 25th, 2025 12:59 PM
    I'm thrilled to hear that you found the loan process smooth and the closing on track, Dawne. It was a pleasure working with you. Thank you for your kind words!
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    Maureen M
    Cleveland, OH
    Posted on May 31st, 2025 10:15 PM
    Chad is always quick to respond to my clients and myself. He goes above and beyond for us! Thanks Chad
    Reply from Chad Bernard
    June 14th, 2025 10:16 PM
    I'm delighted to hear that you and your clients have had such a positive experience. I strive to provide prompt and exceptional service, and it's wonderful to know my efforts are appreciated. Thank you, Maureen!
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    David N
    Avon Lake, OH
    Posted on May 31st, 2025 04:22 PM
    Chad did exactly what he said he was going to do. The process was simple and quick. It was an absolute pleasure working with Chad.
    Reply from Chad Bernard
    June 14th, 2025 04:28 PM
    I'm thrilled to hear that the process was simple and quick for you. It was an absolute pleasure working with you as well, David. Thank you for your kind words and the opportunity to assist you.
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    Daniel H
    Aurora, OH
    Posted on May 22nd, 2025 09:18 PM
    Chad was proactive in his communication, upfront and honest and worked efficiently and thoroughly. I will always be happy to work with him in the future and recommend to anyone who needs to pre-qualify for a mortgage.
    Reply from Chad Bernard
    June 5th, 2025 09:19 PM
    I'm thrilled to hear that you found the communication proactive and the process efficient and thorough. It was a pleasure working with you, and I appreciate your willingness to recommend my services. I look forward to assisting you again in...
    read more
  • Encompass
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    David M
    Elyria, OH
    Posted on May 19th, 2025 02:30 AM
    Chad was very flexible with his schedule which was great and he was very helpful and took the time to explain the different steps in the process and answer any questions I had during the process
    Reply from Chad Bernard
    June 2nd, 2025 02:31 AM
    I'm glad to hear that my flexibility and assistance throughout the process were helpful to you. It was a pleasure working with you and ensuring your questions were thoroughly addressed. Thank you for your positive feedback.
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    Hailey H
    Cleveland, OH
    Posted on April 26th, 2025 10:02 PM
    Chad was very responsive and always made time to answer any questions I had
    Reply from Chad Bernard
    May 10th, 2025 10:05 PM
    I'm glad to hear that I could be responsive and assist you with your questions. It was a pleasure helping you, and I appreciate your feedback.
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    Michael B
    Aurora, OH
    Posted on April 17th, 2025 12:03 PM
    Awesome job
  • 10 of 405
    About
    I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. NMLS # 236158
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
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    Year Started

    1998

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 236158, OH MLO-.011643.000
    Videos
    video
    Disclaimer
    Equal Housing Opportunity

    PRMI NMLS# 3094

    PRMI's Legal and Licensing Information

    PRMI Privacy Policy

    NMLS Consumer Access

    Ohio Division of Financial Institutions, Consumer Finance, Ohio Residential Mortgage Lending Act Certificate of Registration RM.802748.000.