Chris Borden
Vice President of Mortgage Lending
Mutual of Omaha Mortgage - Nebraska, NE
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
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Communication after the initial start of the loan process was great between us, but further into the process we were unable to reach Chris by phone, due to his phones voice messaging systems staying full. We literally had to wait to ask questions...
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Reply from Chris Borden
October 8th, 2025 10:31 AM
Thank you for your feedback, Jason. I sincerely apologize for the communication issues you experienced during the loan process. Your concerns are valid and I am taking them seriously to improve the service I provide. I am sorry for the confusion...
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The process was easy and I was kept informed of progress along the way.
Reply from Chris Borden
October 8th, 2025 10:31 AM
I'm delighted to hear that you found the process straightforward and appreciated the regular updates, Crystal. Your positive feedback means a lot to me and everyone here at Mutual of Omaha Mortgage. Thank you for taking the time to give us...
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It was pretty easy getting all the documents to you, communicating was easy , and they were able to help me when I was in a jam. My bills are consolidated and I am saving so much money each month- love the feeling .
Reply from Chris Borden
October 8th, 2025 10:31 AM
I'm really glad to hear that your experience with Mutual of Omaha Mortgage was smooth and beneficial, Sandra. It was a pleasure assisting you through the process and I'm thrilled we could help in consolidating your bills. Nothing makes me happier...
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There was not enough communication
Reply from Chris Borden
October 8th, 2025 10:31 AM
I appreciate you taking the time to provide your feedback, Meagan. I sincerely apologize if my communication did not meet your expectations. At Mutual of Omaha Mortgage, we strive for exceptional customer service and clearly, in your case,...
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Even though the loan took several times to finally be completed, Chris never gave up on us. This refinance is going to help my family out so much. Thank you Chris for never giving up!!!
Reply from Chris Borden
October 8th, 2025 10:31 AM
Thank you Pamela for taking the time to write such a wonderful review. I am so pleased to hear that the loan was able to help you and your family out. It was my pleasure to never give up and to work with you every step of the way. I am glad...
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Chris’ quick response to my inquiry for a home equity loan (he was the first). His professional yet personable service plus he always helped with documental information I was unfamiliar with that was required to complete the process. Also the...
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Reply from Chris Borden
October 8th, 2025 10:31 AM
Thank you for your kind words, Mary. I am so pleased to hear that you had a great experience with Mutual of Omaha Mortgage and that the local assessor and title businesses were exceptional. I strive to provide the best customer service to each...
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Faster process over all.
Reply from Chris Borden
October 8th, 2025 10:31 AM
Thank you, Angela, for your review of Mutual of Omaha Mortgage. I'm glad to hear that the process was faster overall. If there's anything else I can do to make the process better, please let me know.
Chris did a very good job but the rest that was costing me 2 months instead of one should have been a lot better
No comment
Reply from Chris Borden
October 8th, 2025 10:31 AM
I enjoyed working with you. Thanks for the great feedback.
Communication is always great and a quick response.
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau & maintains a 4.83/5 rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS#1504241
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Mutual of Omaha Mortgage, Inc., NMLS 1025894.
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