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Guild Mortgage - Caroline MacGillivray
Senior Loan Officer | NMLS# 1998604
College of Charleston
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM
Sat
closed
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Reviews from Web
Caroline was intially FANTASTIC in working out all the recently volitle details and helping me through the process, but then disappeared the same day as closing - still haven't heard a peep to any question or call. While this might make sense...
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Reply from Guild Mortgage - Caroline MacGilliv...
March 30th, 2026 02:28 PM
Thank you for your feedback. I’m truly sorry to hear that you felt frustrated during your experience - that’s never the impression I want to leave with any client.
There were several moving pieces in this transaction, and while some matters...
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All of the representatives were professional and pleasant. They were very helpful and was ready to assist whenever I needed help. THANK YOU ALL for a wonderful experience!
Reply from Caroline Macgillivray
February 13th, 2026 02:39 PM
I'm glad to hear about your positive experience with the team, Erica. Providing helpful and pleasant service is important to me, and I'm pleased to know that you felt supported throughout the process. If you ever have any questions or need...
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Our clients have worked with Caroline on multiple transacation and she always keeps us in the loop with the progress of the loan!
Reply from Caroline Macgillivray
February 13th, 2026 02:34 PM
It's great to hear that you've had positive experiences with my updates on the loan progress, Scott. Keeping everyone informed is a key part of what I do. If there's ever anything more you or your clients need, please don't hesitate to reach...
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Caroline is a delight to work with. She is responsive, professional and goes the extra mile to bring challenging transactions over the finish line.
Reply from Caroline Macgillivray
February 12th, 2026 02:47 PM
Thank you, Lizzie, for your kind words. I strive to be as responsive and professional as possible, and I'm glad to hear that my efforts to go the extra mile have been beneficial. Should you ever need assistance again or have further questions,...
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I really appreciate her reaching out to me to let us know that the buyer was clear to close. Sometimes we don't always hear right away when that happens from the other agent and that was really nice to get a call knowing everything was good...
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Reply from Caroline Macgillivray
February 12th, 2026 02:23 PM
It was my pleasure to keep you informed, Whitney. I understand how important timely communication is during the closing process. If there’s anything else you need or if other questions arise, feel free to reach out to me anytime.
Guild Mortgage - Caroline MacGillivray has received a review with 5 star rating from Tanner R
explained processes clearly, helped establish the best options, and had a great follow up.
Reply from Caroline Macgillivray
February 10th, 2026 02:04 PM
I'm glad to know that my explanations and follow-up were helpful to you, Tanner. If there's anything more you'd like to discuss or if you have any other questions, feel free to get in touch.
Guild Mortgage - Caroline MacGillivray has received a review with 5 star rating from Tony N
great loan officer
Reply from Caroline Macgillivray
January 26th, 2026 08:02 PM
I'm grateful for your kind words, Hoang. Being your loan officer was a rewarding experience. If there’s anything more I can assist with, please do not hesitate to contact me.
She was great and helped a lot with the buyers!!!
Reply from Caroline Macgillivray
January 26th, 2026 10:01 PM
I'm pleased to hear that I could be of help with the buyers, Jace. If you need any further assistance or have questions in the future, please feel free to reach out.
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Education
- College of CharlestonBachelor of Music (BM)
Memberships
- Charleston Metro Chamber of Commerce
- Coastal SC Women's Council of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Pacific Standard Time (PST)
Disclaimer
I am authorized to do business in the states of Georgia, North Carolina and South Carolina.; NMLS ID: 1998604; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.