Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Caroline went above and beyond to help my client achieve his dream of home ownership. She was friendly, professional, and a joy to work with.
Reply from Caroline Groves
November 7th, 2024 01:36 AM
Thank you so much for the wonderful review Stacy! I am so happy that I could step in for you and your client! I am so glad he is now a homeowner. You were great to work with! Thank you again and I look forward to the next one!
Caroline is the best! Always a smooth process to get to the closing table.
Reply from Caroline Groves
November 7th, 2024 01:40 AM
Thank you for the five star review Mason! It was a pleasure to help and I always enjoy working with you. Cheers to many more! Thank you again!
Everyone was so helpful and guided me through the whole process
Reply from Caroline Groves
November 1st, 2024 11:23 AM
I'm delighted to hear that you found our service helpful, Sharon! It's our goal at Flat Branch Home Loans to guide our customers through the process as smoothly as possible. Your feedback means a lot to us and it's wonderful to know we succeeded...
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Easy process and great communication!
Reply from Caroline Groves
October 31st, 2024 05:09 PM
I'm absolutely thrilled to hear that you found the process easy and communication effective, Joshua. Your wonderful feedback means a lot. I'm glad I could assist in making your experience with Flat Branch Home Loans a successful one. Your 5-star...
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She is a life saver and I really appreciate her for helping me thank you.
Reply from Caroline Groves
October 29th, 2024 02:36 PM
I'm truly humbled by your kind words, Darren. It was my pleasure to assist you and I'm thrilled to know you had a positive experience. At Flat Branch Home Loans, we strive to provide the best service to our customers. Thank you for the stellar...
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Caroline made my clients feel comfortable from the beginning. She answered all of their questions and mine! Always a pleasure working with her!
Reply from Caroline Groves
November 7th, 2024 01:37 AM
Thank you, Hauna for the five star review! I always enjoy working with you and your clients. You are a phenomenal agent and I look forward to working alongside you again and helping more families!
Caroline was amazing! She made this process very smooth. I was having a problem with my bank (they don't have any branches here) she spoke with everyone involved and explained my issue. Let's just say everything worked out in the end. I would...
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All of the communication! I loved hearing about every step of the process so we all stayed on the same page.
Thank you!
Tricia
Reply from Caroline Groves
November 15th, 2024 07:16 PM
I'm thrilled to hear that you appreciated our open communication throughout the loan process, Tricia. It's always my goal to ensure clients are informed and comfortable every step of the way. Your positive feedback truly means a lot. If you...
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Very easy process
Reply from Caroline Groves
October 25th, 2024 03:37 PM
I'm thrilled to know that you found the process very easy, Miranda. Ensuring a smooth and straightforward process for my clients at Flat Branch Home Loans is always my top priority. I appreciate your 5-star review greatly. Looking forward to...
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Caroline was amazing and always willing to answer my millions of questions!
Reply from Caroline Groves
October 25th, 2024 01:45 PM
I'm incredibly grateful for your kind words and 5-star rating, Michaela! It was my pleasure to assist with your questions during your home loan process with Flat Branch Home Loans. Helping clients like you make informed decisions is always...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149