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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

Flat Branch Home Loans
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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(940) 923-0085
Wichita Falls, TX
https://flatbranchhomeloans.com/team/caroline-groves
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • Encompass
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    Marshall L S
    WICHITA FALLS, TX
    Posted on April 20th, 2026 03:37 PM
    Everything was smooth was always there for our questions and help through the whole process of buying our first home we are very happy and would highly recommend Caroline and Flat Branch very professional
    Reply from Caroline Groves
    April 30th, 2026 03:38 PM
    Marshall, I'm glad to hear that everything went smoothly during your first home buying process. It's great to know that I could assist with your questions and help throughout. Thank you for recommending me and Flat Branch; your satisfaction...
    read more
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    Shelana L S
    WICHITA FALLS, TX
    Posted on April 17th, 2026 01:17 PM
    Caroline was the absolute best! She answered all of our questions and concerns, and made sure the process was as easy as it could be! We definitely had the best team!!
    Reply from Caroline Groves
    April 27th, 2026 01:18 PM
    Shelana, I'm happy to know that your experience felt easy and that all your questions and concerns were addressed. It's wonderful to hear that you felt supported by our team. If you ever need anything else, please let me know!
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    Timothy S
    Posted on April 15th, 2026 03:12 PM
    Great experience, great communication. I was always informed during the entire loan process what the status of my loan application was. Always able to call my loan officer and discuss numbers/details. Very satisfied with the process and the...
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    Reply from Caroline Groves
    July 21st, 2026 02:25 PM
    Timothy, I'm grateful for your positive feedback. It's good to know that you felt informed throughout the loan process and that communication was effective. I'm happy you were satisfied with the process and the final loan numbers. If you have...
    read more
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    Timothy S
    Wichita Falls, TX
    Posted on April 15th, 2026 03:10 PM
    great updates/communication about the loan process.availability to discuss details about the loan.willingless to research and push forward a loan with unconvential income source.Caroline was an excellent source of information and help with...
    read more
    Reply from Caroline Groves
    April 27th, 2026 07:22 PM
    Timothy, I'm pleased to hear that you found the updates and communication throughout the loan process helpful. It's important to me to be available and provide the necessary information, especially when dealing with unconventional income sources....
    read more
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    Roy A S
    Wichita Falls, TX
    Posted on April 12th, 2026 09:07 PM
    I had a great experience the process from beginning to end seemed so much more streamlined and easy to accomplish. the help/guidance of Caroline Groves and her team, they made it easy for us to complete what needed to be completed. & on-time....
    read more
    Reply from Caroline Groves
    April 23rd, 2026 01:42 PM
    Roy, I'm grateful for your kind words and happy to hear that the process felt streamlined and easy for you. My team and I strive to provide helpful guidance and ensure everything is completed on time. If there's anything else you need, please...
    read more
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    Tina A
    BURKBURNETT, TX
    Posted on April 12th, 2026 01:34 AM
    Always kept in the loop.
    Reply from Caroline Groves
    April 22nd, 2026 07:26 PM
    Tina, I'm glad to hear that you felt well-informed throughout the process. Keeping clients in the loop is very important to me. If you have any further questions or need assistance, please feel free to reach out.
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    Steve N
    Posted on April 9th, 2026 06:36 PM
    Caroline made the loan process easy to understand and was very helpful. I highly recommend.
    Reply from Caroline Groves
    July 21st, 2026 02:26 PM
    Steve, I'm grateful for your recommendation and happy to hear that I could make the loan process easy to understand for you. If you have any further questions or need assistance in the future, please feel free to reach out.
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    Ivan L
    BURKBURNETT, TX
    Posted on April 8th, 2026 02:58 AM
    Working with Caroline and the Flat Branch Home Loans team was an absolute dream. From start to finish, the entire process was seamless and stress-free. Caroline kept me informed every step of the way, handled everything efficiently, and made...
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    Reply from Caroline Groves
    April 20th, 2026 02:31 PM
    Ivan, I'm grateful for your kind words and am pleased to hear that the process was seamless and stress-free for you. Keeping you informed and ensuring everything was handled efficiently is always my goal. Thank you for the high recommendation!...
    read more
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    Stephen N
    Wichita Falls, TX
    Posted on April 6th, 2026 06:33 PM
    Loan process was very easy understand.
    Reply from Caroline Groves
    April 16th, 2026 06:33 PM
    Stephen, I'm pleased to hear that you found the loan process easy to understand. If there's anything else I can assist you with, please feel free to reach out.
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    Jared E
    WICHITA FALLS, TX
    Posted on April 6th, 2026 12:41 PM
    Caroline Groves has now worked with 3 Clients of mine. Ranging from 750+ credit score to 540 when they started getting their pre-approvals. To see clients treated like humans and help guide them to get their first homes has been a blessing....
    read more
    Reply from Caroline Groves
    May 6th, 2026 12:42 PM
    Jared, I appreciate your recommendation and the trust you've placed in me with your clients. It's good to know that I've been able to assist them in achieving their homeownership goals, regardless of their starting point. Thank you for sharing...
    read more
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
      • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
      • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149