Guild Mortgage - Carol Smith
Sales Manager | NMLS# 476381
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Very professional, communicates very well, and very efficient.
Reply from Carol Smith
December 22nd, 2025 08:05 PM
Your feedback is much appreciated, George. It's important to me that my communication and professionalism meet your expectations. If you ever have more questions or need assistance in the future, please don't hesitate to contact me.
I was told no payment would be deducted for Dec and by chance checked my account and saw the deduction. A letter said I needed 10 days notice to stop but didn't receive until after closing. When I called customer service they said payment went...
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Reply from Guild Mortgage - Carol Smith
December 3rd, 2025 07:37 PM
I’m sorry that happened Christel. Now we know and it won’t happen again.
Kept us informed, very efficient and friendly
Reply from Carol Smith
December 15th, 2025 04:55 PM
I'm glad to hear that you found the process efficient and appreciated the communication, William. Keeping you informed and ensuring a friendly experience throughout is a priority for me. If there's anything more I can do for you, just let me...
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I have done many of my own loans with Carol and she always amazes me at how good she is at her job.
Carol is great to work with. She has never let me down in 30 years of working together.
Reply from Carol Smith
December 8th, 2025 02:19 PM
Knowing that you find our work together consistently dependable over the past 30 years is truly significant to me, Myra. Your trust and ongoing collaboration mean a lot. If there's anything you need or if you have any questions moving forward,...
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Everything was made very simple for me to understand as a first time home buyer. All documents, emails, and communication was efficient and you were very helpful the whole time!
Reply from Carol Smith
December 2nd, 2025 02:07 PM
I appreciate your kind words, Rachel. I'm pleased to know that you found the process straightforward and comprehensive. Ensuring everything is clear and efficient, especially for first-time home buyers, is very important to me. If you have...
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Every was fast i like it
Reply from Carol Smith
December 1st, 2025 02:51 PM
I'm glad to hear that you appreciated the speed of the process, Daphnee. It's important to me that things go smoothly and efficiently for my clients. If you have any other feedback or need assistance in the future, please feel free to reach...
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Carol was great
Reply from Carol Smith
October 2nd, 2025 11:17 AM
Michele, thank you for your review. I'm pleased to know that you had a positive experience. If I can assist you with anything in the future, please don't hesitate to reach out.
Carol is great to work with
Reply from Carol Smith
September 28th, 2025 01:11 PM
Thank you, Donna, for your kind words. I'm glad to hear that you found working together to be a positive experience. If there's ever anything else I can assist you with, please don't hesitate to reach out.
I always appreciate a lender that gets a difficult deal to the settlement table. thank you for all you did to make it happen
Reply from Carol Smith
September 21st, 2025 04:26 PM
I appreciate your kind words, Laurie. Navigating complicated deals to settlement is something I strive to ensure, and I'm glad I could assist in making it happen. If you ever need further assistance or have any questions, feel free to reach...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Time Zone
Pacific Standard Time (PST)
Disclaimer
I am authorized to do business in the states of Delaware and Maryland.; NMLS ID: 476381; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.