

Carlos Martinez
Retail Sales Manager | NMLS ID# 1808414

Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
First time home buyer here. The main thing that surpised was how fast carlos would respond to all of our questions. Everythung was explained as simple as it could be. 3 different mortgage companies couldnt get it done but carlos did. i am recommending...
read more
Reply from Carlos Martinez
August 19th, 2026 07:56 PM
Thank you so much for taking the time to share this, and congratulations again on your first home! Buying a home for the first time comes with a lot of questions, so I'm really glad the explanations landed clearly and that we could keep things...
read more
Everything was good
Reply from Carlos Martinez
August 16th, 2026 08:54 PM
Thank you for taking the time to leave a review — I'm glad to hear everything went well! I truly appreciate your feedback and your trust.
Carlos actually to the time to help us and explained things to us . he was so patient and didn't make us feel like we were bothering him and always answered as soon as he could . we really appreciate everything he did to help us !
read more
Reply from Carlos Martinez
August 15th, 2026 03:16 PM
Thank you very much for your kind words. It was truly my pleasure to assist you, and I'm glad I could help address your questions and concerns. Providing patient, attentive service is something I take great pride in, and I'm grateful you took...
read more
I am thrilled to share my exceptional home buying experience with Carlos Martinez! Carlos made the seemingly impossible possible by helping me close on my dream home in just three short months. His expertise, dedication, and personalized approach...
read more
Reply from Carlos Martinez
July 29th, 2026 11:24 PM
Thank you so much for these kind words! It was truly a pleasure working with you throughout this journey, and I'm so glad I could help make your dream of homeownership a reality. Congratulations again on your new home — wishing you many happy...
read more
Hes the best!
Reply from Carlos Martinez
July 29th, 2026 01:15 PM
Thank you so much for the kind words! It truly means a lot. I'm so grateful you allowed my team and me to be a part of this journey with you – moments like this are exactly why I love what I do. Wishing you all the best in your new home!
Carlos explained every step of the process and made sure we understood everything. Great customer service!!!
Reply from Carlos Martinez
July 23rd, 2026 02:02 PM
Thank you so much, Alma! It was a pleasure helping Jose, and I always want to make sure everything is explained clearly so there's no confusion along the way. I really appreciate you both taking the time to leave this — it means a lot!
Carlos Martínez fue excelente trabajando en mi préstamo. Respondió todas mis preguntas, sin importar cuán pequeñas fueran, y siempre se hizo el tiempo para reunirse conmigo cuando lo necesité. El proceso fue tranquilo y sin estrés gracias a...
read more
Reply from Carlos Martinez
August 15th, 2026 03:17 PM
Muchas gracias por sus amables palabras. Fue un verdadero placer trabajar con usted en su préstamo y ayudarle a resolver todas sus dudas, sin importar cuán grandes o pequeñas fueran. Me enorgullece brindar un servicio atento y dedicado, y me...
read more
I wanna say he is an outstanding, phenomenal, loving, respectful, and sweet . He helped me throught the whole process and understood everything that i wanted and answered every question after i asked over and over again and never denied anything...
read more
Reply from Carlos Martinez
June 24th, 2026 02:09 PM
I appreciate your review, Emily. Being part of your homeownership milestone was something I truly enjoyed, and I’ll be here for your future mortgage needs. – Carlos Martinez
Working with Carlos made the process of purchasing my first home a breeze. He answered all my questions thoroughly and in a way I could understand, always going above and beyond. I can say from my experience that he is very patient. Working...
read more
Reply from Carlos Martinez
August 15th, 2026 03:17 PM
Thank you so much for your kind words and for trusting me to be part of such an important milestone. Helping you and your wife achieve your dream of homeownership means a great deal to me, and I'm so glad the process felt approachable and stress-free....
read more
Carlos was great and amazing to work with will definitely recommend and will work with him again. Went above and beyond for me. Answered phones calls in the middle of the night to help me.
Reply from Carlos Martinez
August 15th, 2026 03:18 PM
Thank you so much for your kind words and for the recommendation. It was a pleasure working with you, and I'm glad I could be available whenever you needed help along the way. Going above and beyond for my clients is something I truly value,...
read more
10 of 14
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Investment lending and non-traditional financing across Texas
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- 1808414
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.