Carlos Martinez
Retail Sales Manager | NMLS ID# 1808414
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Reviews from Web
For being a first time buyer it was a great experience and the customer service has been great from beginning to the end.
Carlos has spent a lot of time getting me ready to buy a house. He never gave up and always kept me in the loop.
Reply from Carlos Martinez
September 30th, 2026 10:28 PM
Thanks for your kind words, Charles. I’m glad your mortgage experience was a good one, and I’ll be here to help with your next mortgage milestone. – Carlos Martinez
It was an absolute pleasure from start to finish. He truly cared about our goals, took the time to explain every detail so we always felt informed, and went above and beyond to make the process smooth and stress-free.
Reply from Carlos Martinez
August 30th, 2026 06:36 PM
Thank you so much, Jose. Keeping you informed at every step is something I care a lot about, so it means a great deal to hear it landed that way. It was a pleasure working with you and your family on this journey, and this isn't the ending....
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First time home buyer here. The main thing that surpised was how fast carlos would respond to all of our questions. Everythung was explained as simple as it could be. 3 different mortgage companies couldnt get it done but carlos did. i am recommending...
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Reply from Carlos Martinez
August 19th, 2026 07:56 PM
Thank you so much for taking the time to share this, and congratulations again on your first home! Buying a home for the first time comes with a lot of questions, so I'm really glad the explanations landed clearly and that we could keep things...
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Everything was good
Reply from Carlos Martinez
August 16th, 2026 08:54 PM
Thank you for taking the time to leave a review — I'm glad to hear everything went well! I truly appreciate your feedback and your trust.
Carlos actually to the time to help us and explained things to us . he was so patient and didn't make us feel like we were bothering him and always answered as soon as he could . we really appreciate everything he did to help us !
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Reply from Carlos Martinez
August 15th, 2026 03:16 PM
Thank you very much for your kind words. It was truly my pleasure to assist you, and I'm glad I could help address your questions and concerns. Providing patient, attentive service is something I take great pride in, and I'm grateful you took...
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I am thrilled to share my exceptional home buying experience with Carlos Martinez! Carlos made the seemingly impossible possible by helping me close on my dream home in just three short months. His expertise, dedication, and personalized approach...
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Reply from Carlos Martinez
July 29th, 2026 11:24 PM
Thank you so much for these kind words! It was truly a pleasure working with you throughout this journey, and I'm so glad I could help make your dream of homeownership a reality. Congratulations again on your new home — wishing you many happy...
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Hes the best!
Reply from Carlos Martinez
July 29th, 2026 01:15 PM
Thank you so much for the kind words! It truly means a lot. I'm so grateful you allowed my team and me to be a part of this journey with you – moments like this are exactly why I love what I do. Wishing you all the best in your new home!
Carlos explained every step of the process and made sure we understood everything. Great customer service!!!
Reply from Carlos Martinez
July 23rd, 2026 02:02 PM
Thank you so much, Alma! It was a pleasure helping Jose, and I always want to make sure everything is explained clearly so there's no confusion along the way. I really appreciate you both taking the time to leave this — it means a lot!
Carlos Martínez fue excelente trabajando en mi préstamo. Respondió todas mis preguntas, sin importar cuán pequeñas fueran, y siempre se hizo el tiempo para reunirse conmigo cuando lo necesité. El proceso fue tranquilo y sin estrés gracias a...
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Reply from Carlos Martinez
August 15th, 2026 03:17 PM
Muchas gracias por sus amables palabras. Fue un verdadero placer trabajar con usted en su préstamo y ayudarle a resolver todas sus dudas, sin importar cuán grandes o pequeñas fueran. Me enorgullece brindar un servicio atento y dedicado, y me...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Investment lending and non-traditional financing across Texas
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- 1808414
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.