Carla Richards
Loan Officer
Get quick and accurate financial advice when you’re buying, selling, refinancing, or building your dream home. Our goal is to assist you make the right choice for you and your family, and we are committed to providing you customer service t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Every one was helpful they explained what we didn't understand so everything was clear, they were pleasant and easy to get in touch with if we had an question and were on top of everything, can't say enough of good for all the people that were...
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Great working with all her staff Thank You for a job well done Paul LaPlume.
The total number of duplicated email of the same thing sent by multiple staff members.
Reply from Carla Richards
October 29th, 2026 07:54 PM
Thank you so much for trusting me and my team again! I sincerely apologize for the duplicate emails. Communication is something I take tremendous pride in, and my goal is always to keep my clients informed every step of the way, never overwhelmed!...
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Carla Richards has received a review with 5 star rating from R B L
Carla loves people and that comes through in all she does. She is a very good communicator and she and her staff work well together to provide a worthwhile experience through a challenging process Thx to each of you!
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She was very friendly and determined to help make us get the house we dreamed of. Was able to help and answer questions anytime we needed it or would have a recommendation on who to get ahold of if she couldn't responde.
Reply from Carla Richards
November 3rd, 2026 09:49 PM
I'm grateful for your 5-star review! It was great working with you.
Awesome job
The ease of contact with you and Jana, no issues at so. We had plenty of issues but were related to age of buyers and no reflection on movement mortgage
Reply from Carla Richards
October 20th, 2026 08:31 PM
Allan, trusting me with your family meant the most and it was an honor to serve him with you! I appreciate you so much and it was so good to see you at the closing table. Thank you again and again!
Carla and her team are absolutely amazing to work with! They go above and beyond their job by truly caring for our clients and making sure they understand the process, have their questions answered, and feel supported every step of the way....
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Reply from Carla Richards
October 29th, 2026 07:49 PM
Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
Carla, Andrea and Jana are such an amazing team! We could not have navigated this process without them. Communication was outstanding! All of our questions were answered very quickly and they made the loan process super smooth. Thank you ladies!...
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About
Get quick and accurate financial advice when you’re buying, selling, refinancing, or building your dream home. Our goal is to assist you make the right choice for you and your family, and we are committed to providing you customer service that exceeds your expectation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Conventional
FHA
USDA
VA
New Construction
HELOC
Mortgage
Mortgages
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Memberships
- TIPS Networking Group- Bristol, TN
- FemCity Johnson City, TN
- Movement Loan Officers
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Addresses and Serving Areas
Primary Serving Area
Year Started
2008
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS_ID# 2405256
- FL-LO149698
- SC-BFI-MLO - 2405256
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Gallery
Achievements
- Corporate training, First Time Home Buyer Certification, VA Buyers Knowledge
Hobbies
- Church Activities
- Community service
- Outdoors & Family
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Disclaimer
FL-LO149698, SC-BFI-MLO - 2405256, TN-2405256, VA-MLO-68470VA | Movement Mortgage LLC. All rights reserved. NMLS ID #39179 (For licensing information, go to: www.nmlsconsumeraccess.org(opens in a new tab)). Additional information available at movement.com/legal. Interest rates and products are subject to change without notice and may or may not be available at the time of loan commitment or lock-in. Borrowers must qualify at closing for all benefits.