Carla Hitchner's Cover Image
Carla Hitchner - Mason-McDuffie Mortgage in San Ramon, CA

Carla Hitchner

ClaimedPro

Mason-McDuffie Mortgage

Company Logo
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Company Logo
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    G
    Gifford C S
    Vaughn, WA
    Posted on October 28th, 2025 04:12 PM
    Carla is absolutely amazing. She is very responsive and insightful.
    Reply from Carla Hitchner
    October 28th, 2025 04:25 PM
    I'm pleased to hear that you found my responsiveness and insights beneficial, Gifford. It's always my goal to support my clients with clarity and promptness. Thank you for your kind feedback. If there's anything more you need, I'm here to help....
    read more
  • Encompass
    D
    Debbie R
    GRAHAM, WA
    Posted on October 21st, 2025 01:18 AM
    Carla is awesome! Professional, timely, and detailed. Love working with her! 💜
    Reply from Carla Hitchner
    October 21st, 2025 03:44 AM
    It's great to read such positive feedback, Debbie. I'm pleased to know that my approach resonated with you, and it's always rewarding to hear that working together was a good experience. If there's anything else I can assist you with in the...
    read more
  • Encompass
    J
    John V
    GRAHAM, WA
    Posted on October 20th, 2025 01:13 PM
    Excellent communication and very responsive
    Reply from Carla Hitchner
    October 20th, 2025 02:40 PM
    Thank you for highlighting the communication and responsiveness, John. Ensuring clear and timely responses is something I prioritize, and I'm pleased that it made a positive impact on your experience. If you need further assistance or have...
    read more
  • Encompass
    D
    Dannie L
    Olympia, WA
    Posted on September 25th, 2025 03:33 PM
    Very efficient! Friendly, informative and easy to work with!
    Reply from Carla Hitchner
    September 25th, 2025 04:31 PM
    Thank you for the kind words, Dannie. I'm pleased to hear that you found the process efficient and informative. It means a lot to me to know that working together felt friendly and easy. If you ever have more questions or need further assistance,...
    read more
  • Encompass
    T
    Tamara L
    Olympia, WA
    Posted on September 16th, 2025 05:22 PM
    Great communication, always being responsive.
    Reply from Carla Hitchner
    September 16th, 2025 06:22 PM
    I'm pleased to know that the communication worked well for you, Tamara. Being responsive and maintaining clear dialogue is important to me, and I'm glad it contributed positively to your experience. If any other questions come up, don't hesitate...
    read more
  • Encompass
    R
    Riley M
    OLALLA, WA
    Posted on July 26th, 2025 11:08 PM
    Carla has been professional and timely with her responses from day one and maintained a level of communication that helped me understand the process and the benefits to my specific situation without overwhelming me with information. Any unpleasantries...
    read more
    Reply from Carla Hitchner
    July 28th, 2025 04:19 PM
    Thank you for your thoughtful words, Riley. I'm truly glad to know that my communication and support throughout the process were helpful to you. It's significant to me that you felt informed without feeling overwhelmed, and I'm pleased that...
    read more
  • Encompass
    D
    David J H
    Westport, WA
    Posted on July 24th, 2025 01:53 PM
    The advice we got about certain thing that help us make some decisions.
    Reply from Carla Hitchner
    July 24th, 2025 03:52 PM
    I'm so glad my advice was helpful in guiding some of your decisions, David. It's important to me that you feel confident throughout each step of the process. Thank you for sharing your experience. If you have any more questions in the future,...
    read more
  • Encompass
    C
    Christina L H
    Westport, WA
    Posted on July 19th, 2025 02:10 PM
    Carla was always there to answer question and or concern I had. She was very plesent and respectful even to twhst I thought were silly questions.
    Reply from Carla Hitchner
    July 21st, 2025 02:51 PM
    I'm truly glad to hear that you felt supported and respected throughout the process, Christina. No question is ever too small or silly – it's important to me that you feel comfortable and informed at every step. Thank you for sharing your experience,...
    read more
  • Encompass
    C
    Chelsea M
    TACOMA, WA
    Posted on July 1st, 2025 05:28 AM
    Carla is great to work with. She is pro-active and gets issues taken care of so we can close on time. It's always a pleasure working with her!
    Reply from Carla Hitchner
    July 1st, 2025 03:27 PM
    Thank you for the kind words Chels :) Right back atchya!!
  • Encompass
    A
    Autumn M T
    TACOMA, WA
    Posted on June 21st, 2025 02:20 PM
    She always stayed in communication through out the whole process, Carla was able to get the whole process done faster than expected. Overall making this a great experience as first time homeboys.
    Reply from Carla Hitchner
    June 23rd, 2025 04:22 PM
    I'm thrilled to hear that the communication and expedited process made your first home buying experience a great one. It was a pleasure assisting you throughout this journey. Thank you for your kind words and for choosing to work with me :)...
    read more
  • 11–20 of 192
    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 179650
    Disclaimer
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.