Carissa Ortiz
Atlanta GA
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Smooth transaction with great communication through out.
Reply from Carissa Ortiz
August 17th, 2024 02:56 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Great experience
Reply from Carissa Ortiz
August 12th, 2024 01:51 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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Overall customer service is second to none.
Reply from Carissa Ortiz
August 5th, 2024 03:33 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Great explanation what the process would look like and how long it would take to close for my situation. All my questions answered in detail and directly. Assisted me in completing the application.
Reply from Carissa Ortiz
July 31st, 2024 01:53 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Reply from Carissa Ortiz
July 21st, 2024 02:20 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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I had Carisa Ortiz, then another, she was out sick then another. Carissa was the one I went back to. She always seemed to help when I couldn't get response from others. I was not tech savvy. I only had an android phone. I wasn't getting responses...
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Reply from Carissa Ortiz
July 19th, 2024 02:09 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Carissa was awesome through this whole process and always answered the phone. To me that's big in a working relationship. She was great.
Reply from Carissa Ortiz
July 8th, 2024 02:19 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Carissa was nothing short of amazing and extremely helpful. Communication was never an issue! Couldn’t be more happy with having her assist us with this big step!
Reply from Carissa Ortiz
July 5th, 2024 06:24 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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Carissa was a pleasure to work with. From the moment of contact, she was there for me throughout every step. I had complete trust in Carissa b/c of her professionalism and support. I would highly recommend Carissa to any family member and friend....
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Reply from Carissa Ortiz
July 2nd, 2024 01:58 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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I was given an expectation that this loan would take 2 weeks. Through multiple communicaiton problems with underwriters an a total inability to overlap processes (waitng until everything is done to take 10 days for an appraisal that could have...
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Reply from Carissa Ortiz
June 28th, 2024 08:12 PM
Thank you for allowing us to serve you and for your feedback! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID 34710
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.