Guild Mortgage - Burgandy Casias
Loan Officer | NMLS# 220422
Burgandy is a native New Mexican who was raised in Albuquerque, NM. She has 16 years of experience in the mortgage industry and the skills to guide borrowers through the home buying process quickly and efficiently. She has surrounded hersel... Show More
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8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
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closed
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Reviews from Web
This was transaction was a bit different had to be navigated gently. Burgandy handled them so effectively and made them feel comfortable as they were very timid to "bother" anyone. The whe process went smoothly. The only thing that was an effort...
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Reply from Guild Mortgage - Burgandy Casias
September 19th, 2025 10:55 PM
I'm grateful for your feedback, Jennifer. It's reassuring to know that I could help navigate the transaction smoothly and make everyone involved feel comfortable. I appreciate your understanding regarding the communication hiccup about the...
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Burgandy was very helpful and hands-on with my loan she made sure to keep in on what was going on very easy to work with
Reply from Guild Mortgage - Burgandy Casias
August 25th, 2025 06:20 PM
Thank you, Tiesa, for sharing your experience. I'm pleased to hear that you found my assistance hands-on and that I could keep you informed throughout the process. It’s important to me to make the journey as smooth as possible, and I’m glad...
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Burgundy was very helpful
Burgundy was very helpful
Reply from Guild Mortgage - Burgandy Casias
August 24th, 2025 03:20 PM
Thank you, Andy, for sharing your feedback. I'm glad to hear that you found my assistance helpful during your mortgage process. It was a pleasure working with you, and if there’s anything more you need, please don’t hesitate to reach out.
Burgandy has been prompt and pleasant to work with. i appreciate her patience with our questions.
Professional, Knowledgeable, and prompt.
Reply from Burgandy Casias
July 25th, 2025 04:29 PM
Jonathan, thank you for your feedback. It's great to hear you felt my professional approach and knowledge met your expectations, and that I was prompt in addressing your needs. I'm glad to have been able to assist you with your mortgage journey...
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Burgandy was super helpful, kind, and had a great sense of humor. She really has A+ customer service and I felt like she was more of a friend than agent, and in a time of my life of fear and excitement she was the perfect mixture to help me...
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Burgandy was super helpful, kind, and had a great sense of humor. She really has A+ customer service and I felt like she was more of a friend than agent.
Reply from Burgandy Casias
July 12th, 2025 02:24 AM
I'm so pleased to hear that you felt supported, Tonya. It’s important to me that my clients feel comfortable and at ease throughout the mortgage process. I'm glad my sense of humor added to your experience, and it's wonderful knowing you felt...
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Burgandy is top notch! She knows her mortgage products and is great at communicating. My client had a great experience and I am grateful
Reply from Burgandy Casias
July 10th, 2025 03:15 PM
I’m delighted to hear that your client had a great experience, Julie. It means a lot to me that you found my communication effective and my knowledge helpful. Thank you for your kind words and for trusting me with your client's mortgage needs...
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Guild Mortgage - Burgandy Casias has received a review with 5 star rating from Jethro B
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About
Burgandy is a native New Mexican who was raised in Albuquerque, NM. She has 16 years of experience in the mortgage industry and the skills to guide borrowers through the home buying process quickly and efficiently. She has surrounded herself with a team that epitomizes integrity, hard work and communication in every detail of the transaction. As an expert in a wide variety of products, Burgandy has the experience and creative knowledge to solve unique situations that may emerge .Away from work, Burgandy enjoys spending time with her two daughters, traveling, and a variety of outdoor activities.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 220422
Disclaimer
I am authorized to do business in the state of New Mexico.; NMLS ID: 220422; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.