Btc Broadband

Customer service with Misty was excellent. She answered every question I had and processed my request very quickly. I have had great experiences with BTC so far and I would recommend.

I was recently having an issue with my phone line and internet service. I called BTC and after some over the phone analysis, said I would need to get an updated modem and router. After setting it up, I was still having issues so I called back....

BTC is the best. Their rates are competitive and their service is top notch. When you call, you actually talk to a live person and not a computer. And it's not a person in a foreign country. If you need service, they come out in a day or two,...

Btc Broadband has received a review with 4 star rating from Steve Overturf

I have never experienced a company with comparable customer service. We had a glitch in our internet connection that lasted a few days before I called their tech support. Within 20 minutes (no kidding) they had their repair crew at the house....

The technical person was very helpful and patient while trying to resolve the problem. When he couldn’t, he passed our issue up the chain. A call was received very quickly from the manager and a resolution was found. The technician came out...

Recently moved into the service area. BTC is far better than when I had Cox at my previous address. No data cap for 1G speeds, full fiber to the home, and prices are still better than the competition. 10/10

I recently upgraded my service with BTC and worked with Diana to get this done. She was very knowledgeable and pleasant to deal with on the phone. She was also very efficient with emails and response times. Great job!

Ryan came out to work on my business fiber. He was very nice and was able to answer all of my questions about my service. He got me up and running fast and was super knowledgeable! Definitely recommend

Misty McFarlane deserves an A+! She was very prompt and professional in helping me get a new contract that was affordable during these harder economical times. Thanks, Misty and BTC!!