Btc Broadband

I feel other customers should know. I Will never use their services. The final straw for me is how this company treats their technicians. I’ve had them come out to my home a few times, and every single tech has been professional, kind, and...

Around 11 am today/Friday, Two guys from BTC came in my back yard for some work for another neighbor, and our house network was down after that. We called twice BTC and still no one can come in to fix it. I work at home and it really annoying...

Usually dealing with utility companies can be a nightmare, but BTC made everything simple and easy. As for Misty McFarlane, she had all my account information updated very quick and made my life easy. BTC also has really good speeds and reliable...

I’m happily renewing with BTC for their outstanding service. Their customer support is exceptional—Misty, in particular, has been a pleasure to work with, always responsive and helpful. The 100mb/fiber connection has been consistent for our...

BTC is AWFUL!! Was forced to pay $70 more for fiber lines making my total per month for WIFI Access ONLY $197. If I’m paying that much for only WiFi I expect it to work fast and efficient every day, but it does not. Constantly going down. The...

I spoke today with Diana Salgado from BTC regarding my BTC account. She was very helpful answering my questions and responsive and prompt in her actions. She is a true professional!

We recently decided to switch providers and reached out to BTC through their website. Within 10 minutes they called me to get the process started. I am going to be paying 138$ a month less than what I was paying with cox. They scheduled me...

We live very close to the BTC office and we are so glad we stopped in! We now have the fasted upload and download speeds we ever had, and all the employees are first rate! Cynthia in particular is a rock star because we actually didn't have...

I talked to Misty on the phone, and she gave me straight forward professional answers. She did not try to up sell me on more expensive options.
I appreciate her professionalism.
Thank you, Misty

Cynthia provided stellar customer support. There should be more stars.