Btc Broadband

Great customer service.

Cynthia, was great. She answered all my questions and saved me some money.

I’ve been a BTSucks customer for 10+ years. Im over the outages. Bad customer service. I have access to COX now- and I will be moving to a new company.

Did I mention they charged me for months with no service and no reimbursement back in 2018?...

So here is the scoop. I needed special lines run for my house to take advantage of their fiber service and they didn't charge me anything extra. The customer service has been amazing and I would happily recommend BTC to any of my family and...

best services and fast response which I never have before

I stopped by the local office to ask some questions an update information. In effort to expedite and respond to all my questions and concerns there were 3 people helping and very committed to my complete satisfaction. I appreciate each of them...

This was the best experience with Cynthia, she explained everything in detail that helped me understand and made sure my house was in the network area, I appreciate her patience with me today especially at the end of day

Great experience. Cynthia had all the answers to my questions. Quick and easy sign up. Installation not goofy like Cox and have to wait all day. Appointment is a specific time.

Awesome company. Any issue's that I had BTC got it resolved very quickly. Every time I contacted them they are always so kind and helpful. Thank you BTC for all your hard work and dedication

BTC Broadband has an outstanding track record of up time. When they need to perform maintenance, they notify you via email of the date and time the maintenance will occur. When there is an issue the service desk has experienced engineers who...