Brooks Kelly
National Director - Sales & Development | NMLS ID#...
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Easy to work with
Extremely helpful, knowledgable, very efficient and made the entire process easy!
Wonderful
Reply from Brooks Kelly
June 26th, 2024 04:05 AM
We're delighted hearing your satisfaction with your home mortgage, John! Thank you for the 5-star review. We'll keep doing our best to serve you well.
Relatively easy process
I was working with another lender originally who made buying a house seem impossible and a nightmare. Had I not switched to you guys I wouldn’t have even closed. This team gave me faith that this process actually isn’t that bad and it truly...
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Reply from Brooks Kelly
June 16th, 2026 08:35 PM
Thank you so much Curtis! We are so glad to be able to change your mind through the process and get you closed quickly. We hope to get to work with you again in the future!
The various paperwork and different types of documentation needed is a bit monotonous, but I am not a very patient person when it comes to that stuff.
Reply from Brooks Kelly
June 16th, 2026 08:35 PM
Hey Mr. Buchanan , we appreciate your feedback and always strive for a perfect 5 star rating so we will use what you said to get better in our process. Your loan is submitted back for final approval so the documentation process should be almost...
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Brooks overall was a great experience and picked up the mess from a previous lender. They were extremely efficient and flexible along with great communication through the process
Reply from Brooks Kelly
June 16th, 2026 08:35 PM
Thank you Elena! We are so glad we were able to work it out and hope to work with you again in the future!
Great experience! Had no idea it would be this easy!!
Reply from Brooks Kelly
June 16th, 2026 08:35 PM
Thank you for the positive feedback, Erin! We strive to make the process as easy as possible so we're thrilled to hear that was the case!
The communication, quickness, and honestly just how smooth this process was compared to the other lenders who made it seem nearly impossible to buy a house. You guys are fantastic!
Reply from Brooks Kelly
June 16th, 2026 08:35 PM
Thank you for the positive feedback Curtis! We had a pleasure working with you and hope to again in the future!
Communication, knowledge,and response is great
Reply from Brooks Kelly
June 16th, 2026 08:35 PM
Thank you for the positive feedback Francisco!
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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- 208792
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.