New American Funding - Brittany Richitt

Name: New American Funding - Broadview Heights, OH
Address: 9150 South Hills Boulevard Suite 260, Broadview Heights, Ohio, 44147
Telephone: +1-800-450-2010
Rating: 4.91

Sr. Loan Officer

New American Funding - Broadview Heights, OH

4.91

(37)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Broadview Heights, OH

https://www.newamericanfunding.com/mortgage-loans/BrittanyRichitt

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4.91

(37)

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If I could have worked the entire process with Brittany it would have been amazing.But not wanting to get anyone in trouble, my communications with the loan processor wasn't the best. Brittany should be given a bonus for really doing two jobs....

Reply from New American Funding - Brittany Ric...

December 19th, 2025 03:23 PM

Stephen, thank you for sharing your thoughts. I appreciate your kind words and will continue to strive for seamless experiences. If there's anything more you'd like to discuss or need assistance with, please feel free to reach out. Your feedback...

Brittany was top notch, professional, knowledgeable, and personable.Sara was very nice, but there were many redundant requests for documents, etc. I also had a very difficult time hearing her on speaker - felt like she was shouting against...

Reply from New American Funding - Brittany Ric...

December 15th, 2025 04:13 PM

I'm pleased to see your positive rating, Jean. Knowing that your experience was satisfactory means a lot to me. If there are any additional insights or questions you’d like to share, please feel free to get in touch. Your feedback is always...

All around great communixation and updates .

Reply from New American Funding - Brittany Ric...

December 15th, 2025 08:53 PM

Thank you for your feedback. I'm glad to hear that you appreciated the communication and updates. If there's anything else I can assist you with, please don't hesitate to reach out.

Brittany was very responsive and attentive. She always followed through on whatever she promised to. Very professional and courteous.

Reply from New American Funding - Brittany Ric...

December 15th, 2025 04:22 PM

I appreciate your feedback, David. It's rewarding to know that my responsiveness and attention met your expectations. If there's anything else you need or if you have further questions, don't hesitate to reach out.

Brittany Richitt is the best! From the start she made me feel like she wanted to help me and my family. She made it very clear what and how she was going to help and explained the whole process and was very upfront about everything. Brittany...

Reply from Brittany Richitt

December 4th, 2025 04:42 PM

I'm grateful for your kind words, Daniel. It was genuinely rewarding to assist you and your family throughout the process. Clear communication is important to me, so I'm glad to hear that my explanations were helpful. If you have any more questions...

Brittany was great, I just have nothing to compare the outcome of our loan against. She was very responsive and helped expedite a process that stalled a few times along the way. But her service and responsiveness were most appreciated- again,...

Reply from Brittany Richitt

December 2nd, 2025 03:08 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Brittany was extremely easy to work with and her replying to my communications and phone calls were outstanding! Thank you!

Reply from Brittany Richitt

November 10th, 2025 07:23 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

My team focus on my needs and did not rush me to make a decision. Thanks for being pat with me. sorry for all the challenging change.

Reply from Brittany Richitt

November 10th, 2025 07:02 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

It was as a great experience

Reply from Brittany Richitt

October 23rd, 2025 01:58 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Everything

Reply from Brittany Richitt

October 8th, 2025 02:40 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan