Brittany Freeman
Loan Officer
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Very good communication and helpful theough through the entire process.
Brittany was kind , knowledgeable and responsive throughout our loan process. Alcova provided transparency, competitive rates/fees, customer service, and the right loan options we were looking for.
Reply from Brittany Freeman
November 11th, 2025 04:14 PM
It's great to know that my approach resonated with you, Jennie. Being kind, knowledgeable, and responsive is essential to me as I guide clients through the loan process. I'm glad that ALCOVA Mortgage's transparency and competitive offerings...
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She took care of everything!
Reply from Brittany Freeman
October 22nd, 2025 08:32 PM
I'm glad to hear that you felt well taken care of, Patricia. Managing the details so that you don't have to worry is an important part of my role. I appreciate your feedback and hope your experience with ALCOVA Mortgage was a smooth one.
Communication
Reply from Brittany Freeman
August 28th, 2025 05:04 PM
I'm glad to know that communication was a key part of your experience, Charles. Ensuring that information is clear and consistent is something I strive for with every client. Thank you for choosing to work with me at ALCOVA Mortgage!
Brittany was great to work with and kept us updated the entire time.
Very friendly and made us feel important!
Reply from Brittany Freeman
August 22nd, 2025 12:15 PM
I'm really pleased to hear that you felt well-informed and valued throughout the process, Rebecca. It was wonderful working with you, and I'm glad my updates and friendly approach made a positive impact during your experience with ALCOVA Mortgage....
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Brittany was always very responsive when I had a question and spot on with her advice.
Reply from Brittany Freeman
August 7th, 2025 01:06 PM
I'm pleased to know that you appreciated my responsiveness and found my advice helpful. It was a privilege to guide you through your mortgage process at ALCOVA Mortgage. Thank you for your trust and the positive feedback!
Brittany Freeman was very helpful and great to work with
Reply from Brittany Freeman
July 17th, 2025 01:41 PM
I'm glad to hear that you found working with me helpful and a positive experience. It was a pleasure to assist you at ALCOVA Mortgage. Thank you for your kind words!
The experience was seamless, communication was great, even after business hours. I would highly recommend.
Brittany was excellent. We got all questions answered in a timely manner and very knowledgeable
Reply from Brittany Freeman
June 3rd, 2025 12:05 AM
I'm thrilled to hear that I could provide the timely and knowledgeable assistance you needed. It was a pleasure working with you at ALCOVA Mortgage, and I appreciate your positive feedback.
This is ournsecond time using Brittany and everytime she has been excellent.
Reply from Brittany Freeman
May 31st, 2025 06:25 PM
I'm thrilled to hear that you've had excellent experiences with me on both occasions. It has been a pleasure assisting you with your mortgage needs. Thank you for your continued trust in ALCOVA Mortgage.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Non-QM
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID#2225301
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance