Brian Embry
Sr. Mortgage Loan Originator | NMLS ID# 1115482
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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9 AM to 5 PM
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My interactions with all involved were excellent, informative, professional and courteous. So was the signing of the loan documents with Jackie. Very pleased with all involved. Freedom Mortgage is number one in service in our interactions.Thank...
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Any response from loan originators, after 25-30 voicemails and emails.....nothing....not a good feeling about Mr. embry or his supervisor mr. Barakat... all excuses.... origination was mid March, had to borro w to pay April, then had to borrow...
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my husband did most of the communication , however I noticed he was continuously complaining throughout the loan process about not getting responses to the emails he sent .... he mentioned that the same thing occurred when he called, not once...
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I was asked multiple times for documents after they already had been submitted on the application portal ... even after I had informed your members of this I was still asked to submit the documentSeveral of my emails and phone calls requesting...
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It was easy to understand exactly what was going on and what I needed to do.
The day of my closing the notary never showed up and no one called me , to this day Brian hasn’t returned my calls not one person had a reason why I was left high and dry. I was told I didn’t have to pay my mortgage for June or July . In these...
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The loan process was a smooth process. Due to the Covid-19 issue it did take a little longer than expected. That was not an issue. I appreciate that Freedom Mortgage contacted me to lower my rates.
The evening I got the call from Brian. I wasn't thinking about refinancing at that time, but he went right into the details of lowering the APR, all other aspects of the loan that gave me a sweet moment of reprieve from by getting my mind of...
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My rep. was very attentive in the beginning of the process and as time passed it was harder and harder to get any feedback about the loan process. I understand that the Pandemic had a lot to do with responses.But to answer how the service could...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.