The Brandon Burks Team
Tennessee Regional Manager | NMLS # 653961
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a ... Show More
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8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Lender Dylan Ross with the Brandon Burks team was great! He provided excellent communication! Super easy to work with! Always answered the phone! Quickly replied to emails! Immediately sent us what we needed to make an offer, even though he...
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Reply from The Brandon Burks Team
October 2nd, 2023 03:19 PM
Angel, we're thrilled to hear about your positive experience with Dylan Ross and the rest of our team. It's fantastic to know that our dedication to excellent communication and prompt responses met your expectations, even during after hours....
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Brandon was very responsive to all of my questions and helped me out a great deal.
Reply from The Brandon Burks Team
September 27th, 2023 01:32 PM
We sincerely appreciate your feedback, John! It's our top priority to ensure our clients are well-informed and comfortable throughout the entire process. We're glad to hear that you had a positive experience with The Brandon Burks Team and...
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Brandon and his team is great to work with! They make the process flow smoothly and takes the stress out of obtaining a home loan.
Reply from The Brandon Burks Team
September 26th, 2023 01:50 PM
We're thrilled to hear that you had a positive experience with our team, Kyle! Your feedback means a lot to us as we continually strive to improve our services. Knowing that we could assist in making the home loan process smoother for you brings...
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Great service! Always willing to answer all questions.
Reply from The Brandon Burks Team
September 25th, 2023 02:17 PM
We are thrilled to receive your wonderful review, Amanda! Our team at The Brandon Burks Team, FirstBank Mortgage is committed to providing excellent service and we're glad to hear that you've experienced this. We always strive to be available...
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Smooth as silk! Brandon and his team took exceptional care of my clients and I could not be happier with the entire transaction.
Reply from The Brandon Burks Team
September 22nd, 2023 02:10 PM
We're thrilled to hear such wonderful feedback! Exceptional service is always our goal at The Brandon Burks Team. We take pride in ensuring our clients have a smooth and satisfactory transaction. Thank you for giving us a perfect rating. We...
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Brandon and his team were very helpful in our first home purchase. Any questions I had he would respond quickly and fully. Very responsive and friendly and easy to work with. I absolutely loved working with him and highly recommend him. Angela...
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Reply from The Brandon Burks Team
September 22nd, 2023 02:07 PM
We're absolutely thrilled to hear about your positive experience, Angela! It was our pleasure to assist you in your first home purchase. Your satisfaction and comfort throughout the process are our highest priorities. We're glad to hear you...
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Everything went smoothly and everyone was very helpful.
Reply from The Brandon Burks Team
September 21st, 2023 03:39 PM
We're thrilled to hear that you had a smooth experience with The Brandon Burks Team at FirstBank Mortgage, Todd. Your kind words and 5-star rating mean the world to us. We strive to provide the best service possible, and it's wonderful to know...
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Your team made the home buying process easy to understand and helped us every step of the way. Thank you for doing a great job.
Reply from The Brandon Burks Team
September 15th, 2023 03:26 PM
We're truly grateful for your generous review, Steven. It's fantastic to hear that our team could simplify the home buying process for you and provide support at every step. Your satisfaction is our highest priority at FirstBank Mortgage. Thank...
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This is the second time that we have worked with Matthew Stump. Both times he was so helpful and professional. If the need ever arises again, he would be who I called and also refer him to any of my friends needing help.
Reply from The Brandon Burks Team
September 11th, 2023 01:48 PM
We are beyond thrilled to receive such fantastic feedback, Julie! It's been a pleasure assisting you again and we're delighted to hear about your positive experiences with Matthew. He takes great pride in his work and we'll certainly pass along...
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Brandon was phenomenal with communication when I reached out to him. The week of closing got a little wonky. I was told our closing was set to close on time and then the day before closing my client was asked for more information by underwriting....
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Reply from The Brandon Burks Team
September 11th, 2023 01:47 PM
Thank you for taking the time to share your feedback, Emily. We are pleased to hear that you found our communication to be phenomenal overall. However, we apologize for the difficulties experienced during the closing week. We understand how...
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About
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
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Addresses and Serving Areas
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Time Zone
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Licenses
- NMLS # 653961
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433