The Brandon Burks Team
Tennessee Regional Manager | NMLS # 653961
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a ... Show More
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8 AM to 5 PM
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8 AM to 5 PM
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Reviews from Web
Brandon answers the phone or calls back in a timely manner.
Reply from The Brandon Burks Team
June 9th, 2025 03:02 PM
We appreciate your positive feedback, Melissa. Our team is committed to providing timely and responsive service, and we're glad to hear Brandon met your expectations. Thank you for choosing FirstBank Mortgage for your purchase needs.
Not the best experience. Slow process, lack of expedient communication without me having to prompt dialogue and a file mixup added to our less than ideal experience.
The team was responsive, communicated well, and kept us informed along the way.
Reply from The Brandon Burks Team
June 9th, 2025 03:01 PM
We are thrilled to hear that you found our team responsive and communicative during your home purchase process. Keeping you informed is a top priority for us, and we are delighted that it made a positive impact. Thank you for your kind words...
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The first 99% of this deal was great, but the last 1% was absoultely awful - and in this business, if the last bit goes wrong, then unfortunately it can all go wrong.The ball got dropped repeatedly at the end of this transacation and almost...
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Quick and easy
Reply from The Brandon Burks Team
June 9th, 2025 03:01 PM
We are pleased to hear that your experience with FirstBank Mortgage was quick and easy. Your satisfaction is important to us, and we appreciate your feedback. If there is anything more we can do for you, please let us know.
Brandon was always available to answer any questions and was very helpful and understanding!! He made this process so much easier!
Reply from The Brandon Burks Team
June 9th, 2025 03:01 PM
We are thrilled to hear that Brandon was able to assist you so effectively throughout your home purchasing process. Your kind words about his availability and helpfulness mean a lot to us. Thank you for choosing FirstBank Mortgage, and congratulations...
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Communication was fantastic and the entire staff was polite and always available to answer our questions and concerns. Brandon and his team did a great job handling our loan..
Reply from The Brandon Burks Team
June 9th, 2025 03:01 PM
We are thrilled to hear that you had such a positive experience with our team. Communication and availability are top priorities for us, and we're glad to know that Brandon and the team were able to assist you effectively throughout your loan...
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We had a great experience and everything went smoothly! Thankful for the help to get us into our new home quickly!
Reply from The Brandon Burks Team
June 9th, 2025 03:00 PM
We are thrilled to hear that your experience with The Brandon Burks Team was smooth and that we could assist in getting you into your new home swiftly. Thank you for choosing FirstBank Mortgage. Your satisfaction is our priority, and we appreciate...
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Very on top of things and the staff was so very helpful.
Reply from The Brandon Burks Team
June 9th, 2025 03:00 PM
We are thrilled to hear that you found our team to be attentive and helpful throughout your mortgage process. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing FirstBank Mortgage for your purchase.
We loved the way you attended us especially because y'all have bilingual employees who can communicate with us. We loved the way Eduardo Macias attended us. Thank you very much!
Reply from The Brandon Burks Team
June 9th, 2025 03:00 PM
We are thrilled to hear about your positive experience with our team and how our bilingual staff, especially Eduardo Macias, was able to assist you effectively. Your satisfaction is important to us, and we appreciate your feedback. Thank you...
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About
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
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Mortgage Loan Officer
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Licenses
- NMLS # 653961
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433