The Brandon Burks Team
Tennessee Regional Manager | NMLS # 653961
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a ... Show More
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8 AM to 5 PM
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8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Brandon made the loan process smooth and pleasant in every aspect. Any questions I had were answered quickly and everything was always thoroughly explained so there were not surprises. Brandon runs a great team and I would recommend them to...
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Reply from The Brandon Burks Team
October 14th, 2025 07:14 PM
Thank you for the kind words, Benjamin. We're glad to hear that the loan process was smooth and pleasant for you. Ensuring all your questions are answered promptly and providing thorough explanations to avoid surprises is a priority for us....
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Communication was timely and clear. We always knew where we where in the loan process
Reply from The Brandon Burks Team
October 14th, 2025 07:13 PM
I'm glad to hear that the communication met your expectations, Rachelle. Keeping you informed and ensuring clarity throughout the loan process is something we prioritize. If you have any questions or need further support, we're here to help....
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Was able to get a pre-approval letter same day as requested.
Reply from The Brandon Burks Team
October 7th, 2025 02:49 PM
I'm glad to hear that the pre-approval process was quick for you, Jessica. Meeting your needs promptly is always a priority for us. If you require any further assistance or have questions along the way, please feel free to contact us. Thank...
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Their professionalism to help the client undertand the process of a home mortgag.
Reply from The Brandon Burks Team
October 7th, 2025 02:48 PM
I'm glad to hear that you appreciated the professionalism in helping you understand the mortgage process, Marco. Ensuring clarity and support during such an important transaction is a priority for us. If you have any more questions or need...
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Matthew gave updates along the way and was great to work with! This was a very smooth transaction, and in todays market, that is always appreciated.
Reply from The Brandon Burks Team
October 3rd, 2025 07:55 PM
I'm glad to hear that Matthew was able to keep you updated and provide a smooth transaction, Brad. In today's market, I understand how valuable clarity and ease can be during the process. Thank you for trusting FirstBank Mortgage!
Very comprehensiv, with detail from several members.
Reply from The Brandon Burks Team
September 29th, 2025 07:32 PM
We're pleased to know you found the detailed information from multiple team members beneficial, Jerry. Providing comprehensive support is a priority for us, and we are glad it added value to your experience. If there are any other questions...
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Everyone was ready and willing to answer all questions . We were never made to feel that our questions were a bother. Thank you for the courteous that was extended to us.
Reply from The Brandon Burks Team
September 29th, 2025 07:31 PM
We appreciate your kind words, Rebecca. It’s reassuring to know that the team was able to provide answers and support. Your comfort and confidence during the process are very important to us. If you have any other questions or need further...
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Everything done in timely manner.
Reply from The Brandon Burks Team
September 29th, 2025 07:29 PM
We're glad to hear that everything was completed in a timely manner, Nathan. Ensuring efficiency is a key priority for us. Should you have any questions or require further assistance, we're here to help. Thank you for choosing FirstBank Mortgage...
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Brandon's team took ownership of the process with the clients and made sure they understood everything. The numbers at the closng table were very close to what was disclosed in the beginning and the clients were happy. I was kept in the loop...
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Reply from The Brandon Burks Team
September 29th, 2025 07:23 PM
It's great to know that you felt well-informed throughout the process, Mariah. We enjoyed getting the opportunity to work with you and look forward to more opportunities in the future! Thanks for trusting FirstBank Mortgage!
everyone was very transparent and proactive in helping us secure our loan
Reply from The Brandon Burks Team
September 29th, 2025 07:19 PM
I'm glad you found the transparency and proactive support helpful in securing your loan, Terry. Providing clarity and active assistance is a priority for us, and it's reassuring to know it made a difference for you. If there's anything further...
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About
The Brandon Burks Team and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
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Licenses
- NMLS # 653961
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433