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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
S
Sophia W
Oregon City, OR
Posted on February 22nd, 2024 12:57 AM
Bob and the rest of the team were awesome! Bob is always ready to help and jump on a call when we had questions or needed help with anything. Having that kind of support through a big decision like this was incredibly important and so helpful....
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Reply from Bob Hailey
March 3rd, 2024 12:59 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Encompass
C
Caroline U
Portland, OR
Posted on January 27th, 2024 04:18 PM
We had a great experience and loved working with Bob!
Reply from Bob Hailey
February 6th, 2024 04:20 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
SFTP
D
Dominic D
Tigard, OR
Posted on January 1st, 2024 10:27 PM
Bob and team went above and beyond for us. We enjoyed every part of working with them.
Reply from Bob Hailey
January 11th, 2024 10:28 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
R
Robert W
Tigard, OR
Posted on December 29th, 2023 09:15 PM
Bob was great to work with, knew his stuff and was diligent with his advice, and highly responsive (much faster than most professionals).
Reply from Bob Hailey
January 8th, 2024 09:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
B
Brennan R
Forest Grove, OR
Posted on December 23rd, 2023 04:05 PM
Bob and his team are outstanding! They really wanted us to understand all parts of the loan and the "why's." I think most of all, their quick communication with our realtor made it possible for us to get the home and mortgage we did. Thank...
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Reply from Bob Hailey
January 4th, 2024 01:03 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
A
Alexandra D
Tigard, OR
Posted on December 22nd, 2023 06:14 PM
Bob, and team, went above and beyond for our family. They communicated amazingly, and were very clear on what was needed. We will never use another lender, and will be recommending them to everyone we know that is looking for one.
Reply from Bob Hailey
January 1st, 2024 06:16 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
5.0
Encompass
N
Nancy K
Milwaukie, OR
Posted on October 10th, 2023 01:56 PM
Bob communicated throughout the entire transaction and picked up the phone if I called. He explained everything in detail to our first time buyer clients and put their mind at ease. Overall, an easy and smooth transaction!!!!
5.0
SFTP
S
Senen O
Portland, OR
Posted on September 15th, 2023 10:37 PM
Bob’s customized attention and constant communication made this whole process great. Thanks Bob!
Reply from Bob Hailey
September 27th, 2023 03:14 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
M
Melissa F
Portland, OR
Posted on September 12th, 2023 11:30 PM
Working with Bob Hailey and the team at New American Funding was such an amazingly positive experience. I felt fully supported through the process, and will continue to work with them on additional refinancing options in the future. Thank you...
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Reply from Bob Hailey
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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4.66
SFTP
N
Nathan K
Tigard, OR
Posted on September 10th, 2023 03:14 PM
Bob was extremely responsive when we had questions. I would definitely recommend the NAF Cash program over navigating through trying to buy with a contingency.
Reply from Bob Hailey
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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