

Bill Hardin at CrossCountry Mortgage
Originating Branch Manager | NMLS #155764

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Johnson City, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
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Billl is great to work with
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm thrilled to hear that you enjoyed working with me, Erin! Your satisfaction is my top priority at First Horizon Bank and it's always gratifying to receive such positive feedback. Thank you for the perfect rating. Looking forward to assisting...
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Bill was phenomenal
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm truly glad to hear that you had a great experience, Frank! Your satisfaction is the topmost priority for me and First Horizon Bank. It's fantastic to know that my service was up to your expectations. If you have any more banking needs in...
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I am a repeat customer of Bill, and as always service and communication was top notch! From Bill and his processor Katie communication was spot on! Highly recommend First Horizon!
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm really glad to hear that you had another positive experience, Mary! Thanks so much for the kind words and for recognizing both myself and Katie. We pride ourselves on our communication and customer service at First Horizon Bank, so your...
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Bill was awesome; he was on top of everything. He responded immediately! He made working with the computer site bearable.
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I truly appreciate your feedback, Brenda. It's wonderful to know that you had a positive experience with me at First Horizon Bank. I strive to ensure that every interaction with our customers is as convenient and efficient as possible, so I'm...
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Bill Hardin was amazingly helpful during the entire process. He went above and beyond when it came to answering my questions, even after hours.
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm truly glad to hear that you found our interaction so beneficial, Michael. Your satisfaction is my top priority and I'm happy to know that I was able to meet your expectations. I assure you that First Horizon Bank and I will continue putting...
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Thank you Bill, for your availability in answering questions and addressing any concerns throughout the process! Everything was very easy to follow and straightforward. Excellent communication and customer service!
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
Thank you Lori for your kind review! I'm thrilled to hear that the process was straightforward and easy to follow. At First Horizon Bank, we strive to provide excellent communication and customer service. Your feedback truly means a lot. If...
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Bill Hardin was very, very helpful through this process. Very patient and understanding since it has been 30 yrs from my last mortgage application. The process was somewhat confusing. Needing certain items with no online explanation. Then the...
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Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I appreciate the time you took to provide your feedback, Robert. I'm really glad to hear that you found my assistance helpful during your mortgage application process. I completely understand how the process can be confusing, especially if...
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Solid communication, prompt response time.
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I truly appreciate your feedback, Travis. It's great to hear that you were satisfied with our communication and response time. Your kind words and the 5-star rating mean a lot to us here at First Horizon Bank. We always strive to provide the...
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Bill worked very hard helping me through this entire process. It didn’t matter what time it was or what day it was, if I had a question he was responding with an answer. I’ve never worked with a more professional lender than Bill. He’s got...
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Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
Thank you so much for your kind words, Justin. I'm glad that you were satisfied with my service and that I was able to assist you throughout the buying process. Your satisfaction is my top priority and I'm thrilled to hear that. It was a pleasure...
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Bill made the entire loan process easy and quick. Bill is a fantastic loan officer and I would recommend him to anyone needing a mortgage!
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I greatly appreciate your positive feedback, Dewayne! It was my pleasure to assist you throughout the loan process. Your recommendation means a lot to me and the entire team at First Horizon Bank. I strive to provide the best service and I'm...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Johnson City, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #155764 | Branch NMLS #2791261
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 155764
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095