Bill Hardin at CrossCountry Mortgage
Originating Branch Manager | NMLS #155764
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Johnson City, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
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great commutation
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm glad to hear that you were satisfied with the communication, Kyrah. It was a pleasure assisting you, and I appreciate your feedback.
We had a delayed closing because of the usda loan , we are a little disappointed because we weren't informed that that's a separate approval that we needed to wait for until the last minute. Bill is very responsive to questions though. A lot...
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Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I appreciate your feedback, Dianna. I apologize for any inconvenience caused by the delayed closing and the lack of communication regarding the USDA loan approval process. Thank you for acknowledging my responsiveness to your questions. Your...
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Mr. Hardin was very helpful anytime I had a question he responded quick and was very helpful through out the whole process .
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm thrilled to hear that I could assist you effectively throughout the process. Thank you for your kind words and for choosing First Horizon Bank. If you have any more questions or need further assistance, feel free to reach out.
Bill Hardin at CrossCountry Mortgage has received a review with 5 star rating from Aaron R
Reply from Bill Hardin at CrossCountry Mortgag...
May 8th, 2025 01:34 PM
I'm thrilled to hear about your positive experience with First Horizon Bank. It was a pleasure assisting you, and I appreciate the perfect rating. If there's anything else I can help you with, please feel free to reach out.
Bill was awesome ! As first time homebuyers, we had many many questions. Bill was patient and took the time to not only answer the questions but explain in detail giving us peace of mind.As an engineer, I dig deep into the details of things...
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Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
Thank you so much for your kind words, Aaron. It was truly a pleasure working with you and helping you navigate the home-buying process. I understand how important it is to feel confident and informed, especially when making such a significant...
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Our loan officer was very knowledgeable and made the experience relatively easy. We have used him before and recommend him to others.
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
Hi Mark, I'm thrilled to hear that you had a positive experience and found the process straightforward. It's always a pleasure to work with returning clients like you, and your recommendation means a lot to me. Thank you for your trust and...
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Bill was very communicative throughout the entire process and explained everything so well for us. We will definitely be recommending Bill to others!
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm thrilled to hear that you had such a positive experience, Preston! Your feedback is greatly appreciated. I'm glad I could assist in making the process smooth for you. Your recommendation means a lot to me and First Horizon Bank. Should...
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Bill Hardin was AWESOME!!!
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
Vince, I'm thrilled to hear that you had a great experience! Your amazing review made my day. Feedback like yours motivates me to keep working hard to provide the best service possible. Thanks for choosing First Horizon Bank and don't hesitate...
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The appraiser used was ineffective and created needless underwriting problems and delays in closing. I would recommend removing him from the process. Bill Hardin was excellent to navigate us through those issues and other unique problems.
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm glad to hear that I could assist you in navigating through the issues presented during the underwriting process, and I appreciate your recommendation regarding our appraiser. Your feedback is invaluable as we strive to improve our services...
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Mr Hardin knows the business and is always accessible to his clients and their questions. Very professional.
Reply from Bill Hardin at CrossCountry Mortgag...
October 21st, 2025 03:24 PM
I'm truly pleased to hear such positive feedback, Deborah. It's my job to ensure my clients are well-informed and comfortable during every step of their experience with First Horizon Bank. Your confidence and satisfaction are my highest rewards,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Johnson City, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #155764 | Branch NMLS #2791261
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 155764
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095