

Ben Burkett at CrossCountry Mortgage
Originating Branch Manager | NMLS #269591

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Richmond, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Extremely smooth process, no surprises
Reply from Benjamin Burkett
December 29th, 2025 05:53 PM
I'm pleased to know that the process went smoothly and without surprises, Sonya. It's important to me to provide a seamless experience. If you have any future needs or questions, don’t hesitate to reach out. I'm here to assist at CrossCountry...
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Ben and his team were amazing! They worked so hard to help me secure my loan and were incredibly helpful and understanding in every step of the process. It can be so stressful to buy a house, and they do everything to make the process as smooth...
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Reply from Benjamin Burkett
December 15th, 2025 06:38 PM
Victoria, I'm pleased to hear that my team and I could support you effectively through the loan process. Buying a house can indeed be stressful, so it's wonderful to know our efforts made things smoother for you. Your kind words about our friendliness...
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Wonderful experience working with Ben and his team! They stayed on top of everything and went above and beyond to get our mortgage closed with no hiccups.
Ben's team makes the home buying process a breeze! They are very responsive and make sure that you reach your goal.
Reply from Benjamin Burkett
November 21st, 2025 04:42 PM
It's great to hear that the process felt smooth and responsive for you, Kyle. Making the home buying journey straightforward and helping you reach your goals are priorities I take seriously. Thank you for sharing your thoughts, and I’m here...
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Everyone was very attentive to detail and helpful in understanding the process. Thanks, everyone!
Thank you for all of your help through yhis
Reply from Benjamin Burkett
November 11th, 2025 04:42 PM
I'm glad to hear that you found my help worthwhile, Collin. If there's anything else you need or any additional questions you have, feel free to reach out. I’m here to assist with any future needs at CrossCountry Mortgage, LLC.
and his team did an outstanding job with my loan application and the whole process was smooth. Received multiple communications throughout the process. The closing went very well. I enjoyed that electronic signature to get most of the paperwork...
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Reply from Benjamin Burkett
November 10th, 2025 02:47 PM
Michael, I appreciate your feedback and am glad to hear that the loan process went smoothly for you. Communication is key, so it's wonderful to know that the multiple updates and electronic signatures helped keep things efficient and straightforward....
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Ben and his team were very helpul and transparent through the entire process and checked in constantly to make sure that we knew the next steps and what to expect.
Reply from Benjamin Burkett
November 3rd, 2025 05:52 PM
I'm pleased to hear that you felt supported and well-informed throughout the process, Patrick. Keeping transparency and consistent communication are key priorities for me, so it's great to know these aspects were beneficial for you. Thank you...
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Very supportive team . They did great keeping me in the loop and answering all my questions.
Reply from Benjamin Burkett
July 30th, 2025 01:20 PM
I'm grateful for your kind words, Rebecca. It’s wonderful to hear that you felt well-informed and supported throughout the process. I strive to ensure that every question is addressed promptly, so I'm glad my team and I could meet your expectations....
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Ben and his team made everything very easy and were very polite!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Richmond, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #269591 | Branch NMLS #2698042
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 269591
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095