Ben Burkett at CrossCountry Mortgage
Originating Branch Manager | NMLS #269591
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Richmond, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Every step of the way, Ben and his team remained Professional, Fair, Focused and Knowledgable. I was never in the dark or unable to get up to speed about anything. Unmatched flexibility in the busy world. Ben has been an absolute pleasure to...
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Reply from Ben Burkett
August 31st, 2026 02:49 PM
Frank, I appreciate your wonderful feedback about your experience with me and my team. I'm glad to hear that our professionalism and communication met your expectations. Your recommendation means a lot, and I'm thankful for your kind words.
The team was proficient, kept untouchable with processing, would contact us if anything else was required for application. Ultimately securing us a loan allowing us to close on our house in only 3
Reply from Ben Burkett at CrossCountry Mortgag...
August 24th, 2026 05:08 PM
Steven, I'm grateful for your kind words about the team's proficiency and communication. It's great to know we could assist you in securing your loan and closing on your house promptly. If there's anything more I can do for you, please feel...
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Great communication and the process was very easy. Everyone was very helpful.
Reply from Ben Burkett at CrossCountry Mortgag...
August 21st, 2026 08:14 PM
James, I'm glad to hear that you found the communication and process easy. It's great to know everyone was helpful. If there's anything more you need, please let me know.
Great job, just need to get the "cash to close" amount and "closing instructions" out sooner. It was too close for comfort. - AR
Reply from Ben Burkett
August 13th, 2026 01:49 PM
Thank you for your feedback, Thomas. I'm pleased to hear you were happy with our work overall. I understand the concern regarding the timing of the "cash to close" amount and closing instructions, and I'll work on ensuring these details are...
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Great follow up and follow through..........rapid turn around when needed.
Thank you!
Reply from Ben Burkett
July 20th, 2026 02:22 PM
Mary, I appreciate your feedback. It's great to know that you valued the follow-up and quick turnaround. If you need any further assistance, feel free to reach out.
Ben and his team were very communicative and eager to ensure I understood each step of the process. I appreciated their willingness to help and explain whenever questions arose.
Reply from Ben Burkett
July 20th, 2026 06:16 PM
I'm grateful for your feedback, Jonathan. It's nice to know that you appreciated our communication and support throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
Ben and his team are wonderful to work with.
Reply from Ben Burkett
July 10th, 2026 01:12 PM
Thank you, Omer, for your kind words. I'm glad to hear that you had a good experience working with us. If there's anything more I can do for you, please let me know.
Ben & his team are everything needed to close a house they walk with you throughout the whole process going beyond and above to assist you with everything needed & asked for.
Reply from Ben Burkett at CrossCountry Mortgag...
July 9th, 2026 03:10 PM
Thank you, Dennis, for your kind words. I'm pleased to hear that you found our assistance helpful throughout the entire process. If there's anything more I can do for you, please feel free to reach out.
The Ben's team they all awesome, doing a great and excellent work. They are patient and understanding. They treat customers with respect and dignity.
They work hard to make everything better easier and successful.
Reply from Ben Burkett
July 2nd, 2026 05:41 PM
Thank you, Teresiah, for your kind words about my team. I'm pleased to hear that you felt respected and supported throughout the process. We're committed to making things easier and successful for our clients. If there's anything more I can...
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I was kept up to date weekly on process and that's a plus in my opinion.
Reply from Ben Burkett
June 29th, 2026 03:26 PM
I'm grateful to know that you appreciated the regular updates, Susan. Keeping you informed throughout the process is important to me. If there's anything more I can assist you with, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Richmond, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #269591 | Branch NMLS #2698042
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 269591
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095