

Ben Burkett at CrossCountry Mortgage
Originating Branch Manager | NMLS #269591

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Richmond, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Wonderful experiance with Ben and his team!
Thank you guys for helping us achieve our dream of owning a house . your team went above and beyond anything we could have imagined.
This team is awesome!! Super kbowledgeavle and willing to help in anyway they can. Thank you so much!
Excellent communication and assistance throughout the process.
Reply from Ben Burkett
May 11th, 2026 05:19 PM
Thank you for your positive feedback, Justin. I'm glad to hear that you appreciated the communication and assistance during the process. If there's anything else you need, don't hesitate to reach out.
Ben and team were incredibly responsive, even on weekends. Ben had great options for helping me be competitive in bidding wars and protecting me from pote potential aporaisal shortfalls.Ben also anticpates the steps that were stressing me the...
read more
Reply from Ben Burkett
May 1st, 2026 01:37 PM
Thank you for sharing your experience, Catherine. I'm pleased to know that my team and I were able to provide the support you needed, even on weekends. It's great that the options helped you stay competitive and address potential appraisal...
read more
From the very beginning all the way to the end, the team worked diligently on our loan process. Knowing it was a rescue loan with some challenges, we were very pleased with the solutions on how to overcome those. Also, the professionalism when...
read more
Reply from Ben Burkett
April 27th, 2026 06:41 PM
I'm grateful for your kind words, Dana. It's great to hear that the team was able to navigate the challenges of your rescue loan and that their professionalism made a positive impact on your experience. I'm happy that you found the experience...
read more
The team was very responsive and great to work with!
Reply from Ben Burkett
April 20th, 2026 03:49 PM
I appreciate your feedback, Nicholas. I'm glad to hear that you found the team responsive and great to work with. If you ever need assistance in the future, feel free to reach out.
Ben made the entire lending process feel straightforward and manageable for me and my husband. He really knows his stuff and helped us lock in a great rate by guiding us toward the best options for our situation. He was incredibly hands-on...
read more
Reply from Ben Burkett
March 25th, 2026 03:19 PM
Thank you for your thoughtful review, Georgia. I'm glad to hear that the lending process felt manageable for both you and your husband. It's important to me that you found the right options for your situation and a rate you're satisfied with....
read more
Ben and his team do an excellent job of thoroughly educating buyers before they start their home search so they're competitively positioned when it's time to make an offer. Their communications throughout the process is first class!
Reply from Ben Burkett at CrossCountry Mortgag...
March 13th, 2026 03:53 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Ben and team were helpful and thorough in their efforts to get the close across the finish line. I felt well informed from start to close. Thankful for all of the support!
Reply from Ben Burkett at CrossCountry Mortgag...
March 12th, 2026 05:26 PM
I'm grateful for your kind words, Sinclair. It's important to me that you felt well-informed throughout the process. Making sure you received the necessary support from start to finish is always a priority. Should you have any further questions...
read more
10 of 364
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Richmond, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #269591 | Branch NMLS #2698042
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
515
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 269591
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095