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Ben Crooks - Sr. Mortgage Loan Officer | NMLS# 964921 in Midlothian, VA

Ben Crooks

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Sr. Mortgage Loan Officer | NMLS# 964921

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Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Encompass
    R
    Robert Z
    Bumpass, VA
    Posted on February 18th, 2026 04:29 PM
    Very clear and responsive. Whole experience was good.
    Reply from Ben Crooks
    February 25th, 2026 04:29 PM
    Your positive feedback brightened our day! We're here whenever you need assistance in the future.
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    Matthew R D
    Chesterfield, VA
    Posted on January 29th, 2026 01:59 AM
    Ben crooks has helped me and my wife buy two homes now. I trust him and his knowledge. No matter what time of day it is he is never to buys to walk you through the process and make you feel confident in what you are doing.
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    Reply from Ben Crooks
    January 29th, 2026 04:05 PM
    Matt, thank you for the review. It was great getting to work with you again. Always here to help!
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    Joshua M R
    Green Bay, VA
    Posted on January 6th, 2026 12:03 AM
    You the man Ben! You stuck with us for years when others ghosted us. I am glad we were able to come together and make it happen. Thank you from the Ross family!
    Reply from Ben Crooks
    January 7th, 2026 03:41 PM
    Thank you, Josh. So happy I was able to help!
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    Chrystie L A
    New Kent, VA
    Posted on January 5th, 2026 04:56 PM
    Tiffani and Ben provided an excellent refinance experience, especially in a challenging high-rate environment. Ben was knowledgeable, responsive, and transparent throughout the process, and they worked hard to secure the best possible terms....
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    Reply from Ben Crooks
    January 5th, 2026 05:40 PM
    Thank you, Chrystie. I'm so happy we could assist and make it an easy process for you. Always here to help!
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    Eric P
    Quinton, VA
    Posted on January 4th, 2026 03:04 PM
    Ben and his team made purchasing my house a seamless process. Very polite, patient, knowledgeable, and had my best interest in mind. Highly recommend giving him a call for the best professional experience in your next home purchase.
    Reply from Ben Crooks
    January 5th, 2026 05:38 PM
    Thank you for the review. Always here to help if you have questions down the road.
  • Encompass
    S
    Sarah A R
    Green Bay, VA
    Posted on December 20th, 2025 01:49 PM
    Ben worked above and beyond through our whole home buying process. He always followed up to make sure our questions were answered in a timely manner. We appreciated all of his hard work and dedication! Thanks Again Ben!!
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    Reply from Ben Crooks
    December 29th, 2025 09:07 PM
    We're grateful for your positive review and hope to work together again in the future.
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    Dakoda C K
    Waverly, VA
    Posted on December 16th, 2025 01:22 PM
    The help to get our credit better & never giving up on us!
    Reply from Ben Crooks
    December 17th, 2025 04:21 PM
    Always here to help!!
  • Encompass
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    Jordan T
    Waverly, VA
    Posted on December 6th, 2025 02:26 PM
    The communication and time spent ensuring we were fully ready to purchase a home suitable for the kids as well!
    Reply from Ben Crooks
    December 11th, 2025 03:05 PM
    Thank you for trusting me to help guide you through the process of purchasing a home for you and your family. Congratulations on your new home!
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    Ian L
    Posted on October 9th, 2025 06:28 PM
    I'm a realtor and I had a question on a FHA assumable loan that townebanke created. I wanted to know how it all worked, so I called the townbanke directory, starting with the As. and No one answered, until I got to Ben. Ben answered the phone,...
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    Reply from Ben Crooks
    October 9th, 2025 09:09 PM
    It was great connecting with you and thank you so much for the review. Don't hesitate to reach out. I'm always here to help.
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    Jena G
    Richmond, VA
    Posted on October 2nd, 2025 11:08 PM
    Ben is an absolute professional and was a joy to work with from start to finish. My partner and I were first-time homebuyers, and he went above and beyond to make a complex process feel manageable and stress-free. He is incredibly knowledgeable...
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    Reply from Ben Crooks
    October 3rd, 2025 06:17 PM
    Thank you for the review and the opportunity to help you with your home purchase. It was an absolute pleasure getting to work with you and I couldn't be happier for you both. Congrats again!!
  • 21–30 of 31
    About
    Your home journey deserves more than just a mortgage - it deserves a partner who cares. At TowneBank Mortgage, I go beyond the numbers by setting clear expectations upfront and keeping you and your realtor informed every step of the way. My mission is to empower you with knowledge about our wide range of programs so you can make the smartest financial decision for your family. I’m here to answer your questions, guide you through the process, and make your dream of homeownership a reality. Let’s turn your new house into a home - and make you a neighbor! TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    USDA Loans
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Addresses and Serving Areas

    Year Started

    2012

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 964921
    Disclaimer
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