New American Funding - Augie Meza

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-800-450-2010
Rating: 4.88

Consumer Direct | ILA

Consumer Direct | Santa Ana

4.88

(42)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

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(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/augiemeza/

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4.88

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4.88

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Answers to our questions and never felt like we were overbearing.

Reply from Augie Meza

May 25th, 2026 04:43 PM

I'm grateful to know that you felt comfortable asking questions, Joseph. It's important to me that you never feel overbearing during the process. If there's anything else you'd like to discuss, I'm here to help.

Better communication Was better in the beginning of the process, went over a well requesting info with no response had to call corporate twice overall good experience and great process

Reply from Augie Meza

May 15th, 2026 05:52 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Relatively quick and easy.

Reply from Augie Meza

May 12th, 2026 04:42 PM

I'm glad to hear that you found the process relatively quick and easy, Lorna. If you have any questions or need further assistance, please feel free to reach out.

It went smooth and everyone Communicated well with me

Reply from Augie Meza

April 20th, 2026 02:20 PM

I'm glad to hear that everything went smoothly, Seth, and that communication was effective throughout the process. If there's anything more I can do for you, please let me know.

All around good service

Reply from Augie Meza

April 20th, 2026 01:35 PM

I'm pleased to hear that you found the service good, Michael. If there's anything specific you'd like to discuss or if you have any further questions, please don't hesitate to reach out.

We are truly thankful for Augie! Made this process very easy for my family and I. always very helpful, explains everything in detail. made this process very easy and non stressful

Reply from Augie Meza

April 16th, 2026 05:06 PM

I'm grateful for your kind words, Olivia. It's appreciated to hear that I could make the process easy and non-stressful for your family. If there's anything else I can assist you with, please feel free to reach out.

This whole process has been weird and long and I am glad it's over. Augis and Jeff werent bad but I inherited them and they did me. it was also a weird deal. i I wish they kept me more informed but again we had no relationship prior. I know...

Reply from Augie Meza

April 8th, 2026 08:26 PM

Thank you for sharing your thoughts, Michael. I acknowledge that the process felt unusual and lengthy, and I'm sorry for any lack of communication along the way. I appreciate your understanding and recognition of the effort put in. If there's...

They would call back or email and explained how it would be going to

Reply from Augie Meza

March 13th, 2026 03:08 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

they were very helpfull throughout the whole experience

Reply from New American Funding - Augie Meza

March 4th, 2026 08:32 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Communication and experience made it great.

Reply from Augie Meza

January 14th, 2026 08:17 PM

I'm glad that the communication and your experience were positive for you, Daniel. Ensuring a smooth and effective process is always my priority. If there's anything more you need or any questions arise, feel free to contact me anytime.

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