

Aubrey Wilcox
Branch Manager

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Overall experience was great kept me informed everything went smoothly I would recommend them to anyone
Reply from Aubrey Wilcox
May 7th, 2025 12:57 PM
I'm thrilled to hear that your experience was great and that everything went smoothly. Keeping you informed throughout the process was my priority. Thank you for your recommendation, David.
Aubrey and her team were very helpful! It was our first time buying a house and she was so patient whenever we had questions. She helped make our home buying experience great!
Reply from Aubrey Wilcox
May 4th, 2025 09:30 PM
I'm thrilled to hear that your first home-buying experience was positive. It was a pleasure assisting you and ensuring all your questions were answered. Thank you for your kind words and for choosing Envoy Mortgage Ltd.
Can really tell that they went the extra mile for me.
Reply from Aubrey Wilcox
May 4th, 2025 12:12 PM
I'm thrilled to hear that you felt we went the extra mile for you, Christopher. It was a pleasure assisting you with your mortgage needs at Envoy Mortgage Ltd. If you have any further questions or need assistance in the future, please don't...
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Aubrey was amazing from the very start of our loan process to closing day and actually showing up to the closing.
Reply from Aubrey Wilcox
May 4th, 2025 12:34 AM
I'm thrilled to hear that your loan process went smoothly and that I could be there for you from start to finish. It was a pleasure assisting you, and I'm glad I could be part of your closing day. Thank you for your kind words.
Aubrey and her team were wonderful to work with. They were friendly, knowledgeable and very helpful. They made the application process easy and kept me informed on what to expect.
Reply from Aubrey Wilcox
April 27th, 2025 04:30 PM
I'm thrilled to hear that you found the application process easy and informative. It was a pleasure working with you, and I'm glad my team and I could assist you effectively. Thank you for your kind words and for choosing Envoy Mortgage Ltd....
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I couldn't have done it on my own, so i reached out on several occasions through phone calls, emails and texts messages for explanation, clarification..... and the entire team asssited me from start to the end.
Reply from Aubrey Wilcox
March 7th, 2025 03:31 PM
Thank you so much for your kind words, Deborah. It was truly a pleasure to work with you and help you through the process. I'm glad that you felt supported by the team and that we could provide the assistance you needed. If you ever have more...
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everything was as expected and good communication the whole way
Reply from Aubrey Wilcox
March 6th, 2025 03:14 PM
Brian, I'm thrilled to hear that your experience matched your expectations and that our communication was effective throughout the process. It was a pleasure working with you, and I'm here if you need anything in the future. Thank you for taking...
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I feel like perhaps it was outside of Envoys control however I honestly felt that some of the requests were invasive and when information was submitted I was asked to submit them again eg my employee verification process which was done three...
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Reply from Aubrey Wilcox
February 23rd, 2025 03:31 PM
Thank you for your feedback, Kurtison. I understand how repeated requests for the same information can feel frustrating and invasive. The mortgage process can sometimes require extra layers of verification to meet regulatory standards, but...
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Promptness of responses to inquiries
We are very grateful for your help and collaboration in making the dream of having our own home.
Reply from Aubrey Wilcox
February 6th, 2025 04:04 PM
Maria, it was truly my pleasure. Helping families like yours achieve the dream of homeownership is why I do what I do. It was a joy working with you, and I wish you all the best in your new home.
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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- NMLS # 1680332
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