New American Funding - Aspen Rogers

New American Funding - Houston, TX

4.8

(40)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Houston, TX

https://www.newamericanfunding.com/mortgage-loans/AspenRogers

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4.8

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Aspen & team were easy to communicate with & a pleasure to work with!

Definitely the communication! Everyone was amazing!

Reply from Aspen Rogers

August 6th, 2024 04:06 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

I recently had the pleasure of working with Aspen Rogers for my mortgage needs, and I couldn’t be happier with the experience. Aspen went above and beyond to secure an exceptionally low interest rate for me, making the home-buying process much...

Reply from Aspen Rogers

July 12th, 2024 04:30 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

More communication and follow up.Emails to verify employment were sent late Friday afternoon when closing was on Tuesday. I feel this should have been done months ago.Closing costs was provided at 3:35pm Monday and had to be submitted before...

Reply from Aspen Rogers

May 25th, 2024 04:01 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Aspen is amazing! I always enjoy working alongside her to help our client's dreams come true.

Aspen was reliable and easily accessible. She answered all my questions in a timely manner via phone call, text, or email!

Reply from Aspen Rogers

May 25th, 2024 09:18 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Aspen was very flexible and so ready to break down information for better understanding.

Reply from Aspen Rogers

April 6th, 2024 03:17 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Communication was effortless, with prompt responses and consistent updates throughout. Always available to address any queries.

Reply from Aspen Rogers

March 8th, 2024 10:12 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Aspen walked me and the client through the whole process, she explained everything and was on top of all timelines. She was reachable 24/7! Weekends and all, I really appreciated that. Any question we had, she had an answer and always reassured...

Communication promotes a smooth closing which unfortunately we did not receive from this Aspen. As the selling agent, I was notified by the buyer’s agent of a lien that was “not allowed” due to FHA regulations the day before closing. Had I...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan