Andy Cook
Senior Sales Consultant
The University of Oklahoma
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Andy was thorough, pleasant and patient with us.
Andy provided personal attention through the entire process. We have used Guardian Mortgage for two previous home loans because you don't sell your loans--coupled with Andy's customer service, this was by far the easiest process we have gone...
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Andy lacked proper communication, urgency & was very mis-leading. We were chasing him down to try to get answers from him. He was only urgent when we showed how upset we were & lacked knowledge to educate us on our loan status in a timely manner....
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Andy worker very hard to help us achieve our goal. His communication and timeliness of getting things done was great!
Andy took a personal interest in helping me through this experience. I now consider him a friend.
Andy was very responsive and accessible
The near constant updates through every step of the process.
low pressure and well organized.
Andy is simply amazing and pays attention to details. Will continue to recommend him to others that need the service. These last two closings were the least painful that we have experienced.
I really appreciate the updates & being kept “in the loop” throughout the transaction.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Banking
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
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Education
- The University of OklahomaMarketing ResearchBachelor of Business Administration (BBA)
Positions
- Highlands Residential Mortgaage - Senior Loan OfficerMar 17, 2023 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 273401
- Missouri
- Oklahoma
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