Andrew Heffner at CrossCountry Mortgage
Loan Officer | NMLS #2045703
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Andrew and his team put a lot of time and efgort to help us.
Reply from Andrew Heffner
March 19th, 2026 04:55 PM
I'm grateful for your acknowledgment, George. It's important to me to provide the best support possible, and I'm glad we could assist you. If you have any more questions or need further assistance, please let me know.
Very professional experience.
Reply from Andrew Heffner
March 19th, 2026 03:25 PM
I'm pleased to hear you found the experience professional, Martin. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Andrew is awesome, but the communication leading up to closing was unclear, and caused me and my family an undue amount of stress due to having what basically equated to a $9,000 swing in finances in the span of less than one hour.
Reply from Andrew Heffner at CrossCountry Mort...
March 17th, 2026 02:42 PM
I'm sorry to hear that the communication leading up to your closing caused stress, Johnathan. It’s important for me to ensure that timelines and details are clear and consistent. I appreciate your kind words about my service overall and will...
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Just went smooth
Reply from Andrew Heffner at CrossCountry Mort...
March 16th, 2026 02:22 PM
I'm glad to hear that everything went smoothly for you, David. If there's anything more I can assist with, please feel free to get in touch.
Lender who is willing to grind more than the M-F, 9-5 for you. You're not going to find that anywhwere else.
Reply from Andrew Heffner
March 2nd, 2026 02:49 PM
It was great working with you. Thanks again for putting your trust in us.
Andrew was good at making sure I was able to afford my home under the high interest rate, but could have been better at communicating about switching my home owners insurance which also switched my vehicle insurance. But everything worked out....
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Reply from Andrew Heffner
February 26th, 2026 01:48 PM
Thank you for sharing your experience, Udanhti. I'm glad I could assist in ensuring affordability despite the high interest rates. I appreciate your feedback about the communication regarding your insurance policies. I'll take this into consideration...
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my experience with you guys was great because you guys were very helpful and anytime I had a question you always answered it and made the refinance go as quickly and smoothly as possible
Reply from Andrew Heffner
February 23rd, 2026 07:11 PM
Jarret, I'm pleased to hear that you found the refinance process helpful and efficient. Answering your questions and ensuring everything went smoothly is always my aim. If there's anything else you need in the future, please don't hesitate...
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Andy is great and always answers every question of concern we have .
Reply from Andrew Heffner
February 23rd, 2026 04:24 PM
I appreciate your kind words, Jenniferlynn. I'm glad to hear that I could provide the answers you needed and address your concerns. If you have any other questions or need assistance in the future, please don't hesitate to get in touch.
Sometimes it was hard getting an answer. Also our closing date was moved up two weeks and no one told us It juat just happen to come up during a conversation.
Reply from Andrew Heffner
February 23rd, 2026 08:36 PM
I understand the importance of timely communication, Hannah, and I'm sorry to hear that there were challenges in getting answers and that the change in your closing date was unexpected. It’s crucial for me to ensure that information is conveyed...
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Can't say enough good things about Cross Country. They stepped in and closed my home loan in just a couple weeks. The whole process was streamlined, their electronic systems are user friendly, there are no redundancies in their process, and...
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Reply from Andrew Heffner
February 16th, 2026 08:07 PM
Nicole, it's gratifying to hear that the experience was so positive for you. I'm glad the process was streamlined and that our communication and electronic systems met your expectations. Your decision to continue doing business with us is appreciated....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2045703 | Branch NMLS #2783533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2045703
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095