Andrew Heffner at CrossCountry Mortgage
Loan Officer | NMLS #2045703
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Reviews from Web
Poorly organized. No procedures. asking for docs out of the blue 2-3 weeks after "approval" needed for "approval" Left hand doesn't talk to right hand. Missed legal required deadline of 3 days prior to closing. Had we been remote sign as planned,...
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It was handled very professionally.
Reply from Andrew Heffner
September 28th, 2026 12:58 PM
I'm pleased to know that you found the process handled professionally, Allen. At CrossCountry Mortgage, LLC, providing a smooth and professional experience is a key priority for me.
You may want to ask Jon Mendelson. I know there are 2 sides of every situation but the Buyer cannot always be at fault. I made it clear to the Buyers Agent at the very beginning, several agents in my brokerage have had very poor trainsactions...
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Always great with communication and explanations. Quick to respond to the clients and myself as well.
Reply from Andrew Heffner
September 21st, 2026 08:12 PM
I'm glad to hear that you appreciate the communication and explanations, Amber. At CrossCountry Mortgage, LLC, we strive to be responsive and clear in our interactions with clients and partners alike. Thank you for your kind words!
From beginning to end the process of buying this home was exceptional. Every person involved from the realtor to the lender were extremely knowledgeable. The assistants that brought all the paperwork together was excellent. I will certainly...
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Reply from Andrew Heffner
September 14th, 2026 01:40 PM
Nelson, I'm grateful to hear that your home buying process was exceptional and that everyone involved, from the realtor to the lender, contributed positively. It's wonderful to know you're willing to recommend our team and partners in Springfield....
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It was easy and fast
Reply from Andrew Heffner
September 11th, 2026 03:58 PM
I'm pleased to hear that you found the process easy and fast, Michael. Thank you for sharing your experience with me.
Always a great experience working with this team. They always get the job done and the process is SO EASY!!!
Reply from Andrew Heffner
August 12th, 2026 03:56 PM
I'm happy to know that you've consistently had a great experience with our team, Andrew. Making the process easy for you is always our goal. Thank you for your kind words!
Andy was not upfront with numbers or processes from the beginning, even though I was asking many questions and was prepared for honest answer. Come to find out he was acting as a "used car salesman". In the end we ended up with numbers I told...
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Cross country went above and beyond my expectations! I did not think I would be able to get into a home when I initially reached out but Andy and his team made it happen! They were patient with me to say the least as well. This was my first...
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Reply from Andrew Heffner
July 31st, 2026 02:39 PM
I'm pleased to hear that we could exceed your expectations, Adam. It's great to know that you felt informed and supported throughout your first home-buying experience. Thank you for trusting me and my team at CrossCountry Mortgage, LLC with...
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Quick, smooth, and willing to put in the work to achieve approval! Thank you guys!!!
Reply from Andrew Heffner
July 13th, 2026 06:31 PM
I'm glad to hear that the process was quick and smooth for you, Austin. I appreciate your kind words and am always here to help if you need anything in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2045703 | Branch NMLS #2783533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2045703
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095