Andrew Heffner at CrossCountry Mortgage
Loan Officer | NMLS #2045703
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Great people to work with.
The staff there at cross country mortgage are all very professional, very helpful. Christine the receptionist was very helpful with all my paperwork that I needed. She helped me find a lot of it. I would recommend Cross Country Mortgage to...
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Reply from Andrew Heffner
October 13th, 2026 03:30 PM
I'm happy to hear that you had a positive experience with our team at CrossCountry Mortgage, LLC, Harold. It's great to know Christine was so helpful with your paperwork. Your recommendation means a lot to me, and I'm glad we could assist you...
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Very helpful, in all aspects in the process . Would recommend .
Reply from Andrew Heffner
October 12th, 2026 03:19 PM
I'm grateful to hear that you found the process helpful in all aspects, Anthony. At CrossCountry Mortgage, LLC, I aim to provide a supportive experience, and your recommendation means a lot to me.
Andy does an amazing job wotking with my clients . He is friendly and helpful and that makes a huge difference . Would like a bit more communication, but I also know he is working to get things to happen asap. I appreciate him and would highly...
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Reply from Andrew Heffner
October 12th, 2026 04:23 PM
I'm glad to hear that you find my work with your clients friendly and helpful, Sheri. Your feedback about communication is valuable, and I'll make it a priority to keep you more updated moving forward. At CrossCountry Mortgage, LLC, I strive...
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Jeff Johnson was great to work with.
Reply from Andrew Heffner
October 12th, 2026 05:13 PM
I'm pleased to hear that you had a great experience working with Jeff Johnson, Elaine. At CrossCountry Mortgage, LLC, we strive to ensure every interaction is positive and supportive.
Everyone involved in our process was extremely helpful! We will definitely recommend your team to friends and family!
Reply from Andrew Heffner
October 12th, 2026 12:56 PM
I'm happy to hear that everyone involved in your process was helpful, Kevin. It's wonderful to know that you plan to recommend my team at CrossCountry Mortgage, LLC to your friends and family.
Poorly organized. No procedures. asking for docs out of the blue 2-3 weeks after "approval" needed for "approval" Left hand doesn't talk to right hand. Missed legal required deadline of 3 days prior to closing. Had we been remote sign as planned,...
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It was handled very professionally.
Reply from Andrew Heffner
September 28th, 2026 12:58 PM
I'm pleased to know that you found the process handled professionally, Allen. At CrossCountry Mortgage, LLC, providing a smooth and professional experience is a key priority for me.
You may want to ask Jon Mendelson. I know there are 2 sides of every situation but the Buyer cannot always be at fault. I made it clear to the Buyers Agent at the very beginning, several agents in my brokerage have had very poor trainsactions...
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Always great with communication and explanations. Quick to respond to the clients and myself as well.
Reply from Andrew Heffner
September 21st, 2026 08:12 PM
I'm glad to hear that you appreciate the communication and explanations, Amber. At CrossCountry Mortgage, LLC, we strive to be responsive and clear in our interactions with clients and partners alike. Thank you for your kind words!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2045703 | Branch NMLS #2783533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2045703
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095