Andrew Heffner at CrossCountry Mortgage
Loan Officer | NMLS #2045703
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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It was kinda just me, alot of stuff to get done and only 1 person trying to work everyday and get things done. Also I was issued checks back and tryn to get it taken care of with US BANK...
Just want to say thank!
Reply from Andrew Heffner
November 10th, 2026 02:50 PM
Troy, I'm glad to hear you feel comfortable reaching out as you work through things with US Bank. If there's anything more you need or any way I can assist, please feel free to let me know. At CrossCountry Mortgage, I aim to make each step...
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Communication was very poor. Andrew was rude, wouldn't answer our questions, felt like we were beneath him, kept changing the amount we needed at closing, we had to find out thru our realtor, not him. I did enjoy the experience with Kevin Hill....
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They didn't communicate well and one of them was using the wrong email and that's why they pushed us to the end and then they didn't tell us up to the end the right information and we were scammed at the end specially when we had to borrow...
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Great people to work with.
Reply from Andrew Heffner
October 23rd, 2026 04:45 PM
I'm glad you found the team at CrossCountry Mortgage, LLC great to work with, Brandon. Thank you for sharing your positive experience.
The staff there at cross country mortgage are all very professional, very helpful. Christine the receptionist was very helpful with all my paperwork that I needed. She helped me find a lot of it. I would recommend Cross Country Mortgage to...
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Reply from Andrew Heffner
October 13th, 2026 03:30 PM
I'm happy to hear that you had a positive experience with our team at CrossCountry Mortgage, LLC, Harold. It's great to know Christine was so helpful with your paperwork. Your recommendation means a lot to me, and I'm glad we could assist you...
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Very helpful, in all aspects in the process . Would recommend .
Reply from Andrew Heffner
October 12th, 2026 03:19 PM
I'm grateful to hear that you found the process helpful in all aspects, Anthony. At CrossCountry Mortgage, LLC, I aim to provide a supportive experience, and your recommendation means a lot to me.
Andy does an amazing job wotking with my clients . He is friendly and helpful and that makes a huge difference . Would like a bit more communication, but I also know he is working to get things to happen asap. I appreciate him and would highly...
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Reply from Andrew Heffner
October 12th, 2026 04:23 PM
I'm glad to hear that you find my work with your clients friendly and helpful, Sheri. Your feedback about communication is valuable, and I'll make it a priority to keep you more updated moving forward. At CrossCountry Mortgage, LLC, I strive...
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Jeff Johnson was great to work with.
Reply from Andrew Heffner
October 12th, 2026 05:13 PM
I'm pleased to hear that you had a great experience working with Jeff Johnson, Elaine. At CrossCountry Mortgage, LLC, we strive to ensure every interaction is positive and supportive.
Everyone involved in our process was extremely helpful! We will definitely recommend your team to friends and family!
Reply from Andrew Heffner
October 12th, 2026 12:56 PM
I'm happy to hear that everyone involved in your process was helpful, Kevin. It's wonderful to know that you plan to recommend my team at CrossCountry Mortgage, LLC to your friends and family.
Poorly organized. No procedures. asking for docs out of the blue 2-3 weeks after "approval" needed for "approval" Left hand doesn't talk to right hand. Missed legal required deadline of 3 days prior to closing. Had we been remote sign as planned,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Springfield, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2045703 | Branch NMLS #2783533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2045703
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095