

Anabella Ruiz
Mortgage Loan Originator | NMLS ID# 2411758

Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Terrible customer service. Been trying to get house into our name after parents passed & have sent in every document they requested (had quick dead in place). Never return calls as state. Do not recommend this company
Reply from Owner
April 22nd, 2025 01:43 PM
Thank you for sharing your experience. Planet Home Lending strives to provide great customer service, but unfortunately this branch location only offers loans — no one at Planet Home Lending Wichita is involved. We’d love a chance to make this...
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Anabella was truly invested in allowing this amazing opportunity come to existence. She provided efficient customer service and advocacy for our situation. Without her guidance this experience would've been very stressful, but she provided...
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Reply from Anabella Ruiz
April 16th, 2025 05:30 PM
I'm thrilled to hear that I was able to make your first home purchase experience a positive one. It was a pleasure to assist you, and I appreciate your kind words and blessings. I'm grateful for the opportunity to have been a part of this journey...
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Anabella siempre me brindó la ayuda y paciencia necesaria
muchas por la amabilidad
Reply from Anabella Ruiz
March 4th, 2025 05:46 PM
Guadalupe, muchas gracias por tus amables palabras. Fue un placer poder ayudarte y estoy muy contenta de saber que mi apoyo y paciencia marcaron una diferencia positiva en tu experiencia. Siempre estoy aquí para ayudarte con cualquier cosa...
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Anabella Ruiz made my first home-buying experience smooth and stress-free! She was knowledgeable, patient, and always had my best interests in mind.
Reply from Anabella Ruiz
February 6th, 2025 04:51 PM
Adrian, your kind words mean the world to me. Making the home-buying process smooth and stress-free is always my goal, and I'm so happy to hear I achieved that for you. It was a pleasure working with you on your first home purchase. I truly...
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She was good at communicating and helping me when I didn't know what i was signing she would explain what it mean.
Reply from Anabella Ruiz
December 14th, 2024 06:46 PM
I'm so glad to hear that you had a positive experience, Fabian! It was my pleasure to help guide you through the process and ensure you understood everything you were signing. If you ever have any more questions in the future, don't hesitate...
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Any Mortgage company you call. And the firs thing they say is, that they are a debt collection company. No thank you. If any broker or realtor suggests PHL as an option. Run as quick as you can. I would even consider finding a new agent. No...
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Reply from Owner
October 22nd, 2024 06:40 PM
Thank you for taking the time to share your experience. We would welcome the chance to speak with you about the situation. Would you please email your contact information to ******************************** so we can escalate this to a supervisor?...
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Anabella Ruiz made our first time buyer experience easy and pleasant, she was really helpful along the way with any questions we had about our loan. It was great working with her.
Reply from Anabella Ruiz
September 25th, 2024 04:06 PM
I'm thrilled to hear that your first-time home buying experience went smoothly, Luis! Your positive feedback really means a lot. It was my pleasure to guide you through the process and answer all your questions about the loan. If there's anything...
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Muchas gracias Anabella Ruiz por resolver todas mis dudas y es una excelente persona 100 de 100 muchas Bendiciones.
Reply from Anabella Ruiz
December 14th, 2024 06:45 PM
Hola Manuel, muchas gracias por tus amables palabras y por tomar el tiempo para compartir tu experiencia conmigo y Planet Home Lending, LLC. Me alegro mucho de haber podido resolver todas tus dudas. Tu satisfacción es mi prioridad principal...
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Primeramente gracias a Dios.. gracias al gran equipo que nos ayudo en este proceso de nuestra casa. Mil gracias ANABELLA RUIZ es una magnífica persona, profesional en todos los aspectos,nos ayudo y estuvo con nosotros siempre en todos los momentos,es...
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Reply from Anabella Ruiz
September 3rd, 2024 04:56 PM
Muchas gracias a ustedes por la confianza en ayudarles en este proceso, fue todo un honor para mi. Es nuestra meta en Planet Home Lending hacer este proceso el mas sencillo posible y proveer el mejor servicio. Yo les deseo muchas bendiciones...
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If it was possible to give Planet home lending a zero star review I would. Horrible customer service and they move slow as snails.
Reply from Owner
August 2nd, 2024 09:53 PM
Thank you for sharing your experience. Planet Home Lending strives to provide great customer service, but unfortunately this branch location only offers loans — no one at Planet Home Lending Wichita is involved. We’re here to support your homeownership...
read more
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 2411758
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.