Amy Rivera
Residential Mortgage Loan Originator | NMLS # 1017...
Our goal at Parkstone Mortgage, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Very pleasant to work with. Amy made sure we were informed on everything. If we didn't understand Amy would break it down to the simplest form so that my wife and I could understand.
Amy was amazing to work with! Really appreciate all of her work and support along the process!
Enjoyed working with Amy on this closing. She was very professional and prompt on all of the paperwork needed to make this deal work.
Amy was an incredible help throughout my home loan process. From the very beginning, she guided me through all the necessary paperwork and made sure I understood each step. Her expertise in navigating the various options available allowed me...
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Reply from Amy Rivera
April 17th, 2025 09:44 PM
I'm thrilled to hear that your home loan process went smoothly and that you felt well-supported and informed throughout. It was a pleasure assisting you, and I'm glad I could help you find the best loan option for your needs. Thank you for...
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Always answered my questions promptly
Slack of communication great communication makes a huge impact . Treat customers with respect which Amy did not do. Amy did not provide advice throughout this process. Amy talked down to me multiple times by text and email. She delayed the...
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Reply from Amy Rivera
April 18th, 2025 04:17 PM
I'm sorry to hear about your experience. I take your feedback seriously and regret any frustration caused during the process. It's important to me to ensure clear communication and respectful service. I will review your concerns to improve...
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Amy listene and took my concerns seriously and i felt like she had our best interest at heart
Easy to process documents
She was always on top of things.
...and remained nice when pressure was "on".
Amy was extremely helpful and informative throughout the process. I'll be sure to recommend her and the company to anyone looking to purchase a home!
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About
Our goal at Parkstone Mortgage, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1017840
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov