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Amy Million, Ruoff Mortgage
VP Branch Manager | NMLS# 1102971 | Ruoff Mortgage...


Ball State University
With over a decade of experience in the mortgage industry, licensed in Indiana and Michigan, I specialize in assisting first-time homebuyers navigate the complexities of government loans. My expertise spans various products, including conve... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I wish I would have known earlier about needing to pay off credit cards and insurance issues long before we did . we were notified 3 days before closing and had to scramble to make this work in order to get closed. It seemed like every hurdle...
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Amy! Amy made our experience excellent!!
Reply from Amy Million, Ruoff Mortgage
June 19th, 2025 09:12 PM
thank you so much for your review! i truly try to make everyones experience the best. i hope you guys are enjoying your new home :)
Quick response time to questions. In my opinion the whole process was flawless. Very impressed!
Reply from Amy Million
May 22nd, 2025 03:34 PM
I'm thrilled to hear that you found the process flawless and were impressed with the quick response time to your questions. It was a pleasure assisting you throughout your journey with Ruoff Mortgage. Thank you for your kind words!
Amy went above and beyond for us, from every question to every detail. We were never stuck wondering. We appreciate her more than she knows.
Reply from Amy Million
May 22nd, 2025 03:33 PM
I'm thrilled to hear that I could assist you in every detail of your mortgage process. Your appreciation means a lot to me, and I'm grateful for the opportunity to work with you. Thank you for your kind words and for choosing Ruoff Mortgage....
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I highly recommend Amy and have referred several friends to her. Amy never complains when I bother her questions or ask for additional information. She is organized and professional. The Ruoff software also makes the process extremely easy...
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Amy was incredibly helpful and knowledgeable in facilitating my mortgage loan. Everything was done in a timely manner and she helped me every step of the way. I would highly recommend her.
Amy was always there for me, I ask too many questions all the time and she would make me feel heard and loved and just made the house buying process 1000 times better wirh her in the picture. She took care of everything and my main thing is...
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Amy was always there for me, I ask too many questions all the time and she would make me feel heard and loved and just made the house buying process 1000 times better wirh her in the picture. She took care of everything and my main thing is...
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Amy was always there for me, I ask too many questions all the time and she would make me feel heard and loved and just made the house buying process 1000 times better wirh her in the picture. She took care of everything and my main thing is...
read more
Reply from Amy Million, Ruoff Mortgage
April 16th, 2025 01:13 PM
thank you so much for allowing me to help with your home buying process! you have worked so hard over the years getting yourself prepared to buy a home, i couldn't have been happier on your closing day!
I had a very disappointing experience with Amy as a lender. Throughout the process, she was dismissive and unprofessional. Despite not being a borrower on the loan, I was involved due to a court order (divorce), and instead of handling the...
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Reply from Allen Johnson
April 21st, 2025 03:11 PM
Thank you for sharing your feedback, Jon. We appreciate the opportunity to have further discussions with you to better understand your experience, acknowledge what happened, and address your questions regarding the appraisal. Since you were...
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About
With over a decade of experience in the mortgage industry, licensed in Indiana and Michigan, I specialize in assisting first-time homebuyers navigate the complexities of government loans. My expertise spans various products, including conventional, FHA, USDA, VA, and down payment assistance loans. I am passionate about helping individuals achieve their homeownership dreams and providing personalized solutions to suit their needs.
Outside of work, I enjoy indulging in my hobbies of reading and traveling. I also prioritize attending all of my children's activities, cherishing every moment with my family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
* Conventional Loans
* FHA Loans
* USDA
* VA
* Jumbo loans
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Education
- Ball State UniversityLegal Assistant/ParalegalBachelor of Arts (BA)Aug 2001 -May 2005

Positions
- Ruoff Mortgage - Sr Loan Officer Branch ManagerAug 12th, 2019 - Current
- First Farmers Bank and Trust - VP loan officer Jul 9th, 2007 - Aug 5th, 2019
Memberships
- United Way of Miami County board member
- Psi Iota Xi
- Maconaquah Marching Braves booster Treasurer
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1102971
Awards
Achievements
- 2025 Branch originator of the year
- 2025 Presidents Club for Ruoff Mortgage
Hobbies
- attending all of my kids activities
- reading
- traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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