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Guild Mortgage - Amy Goss
Branch Manager | NMLS# 194181
Boston University
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have... Show More
Location & Business Hours
Business Hours
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8 AM to 5 PM(Open now)
Sat
closed
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closed
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Reviews from Web
This was our first home-buying experience and we felt well-informed well-advised and confident throughout the process. Questions we had were quickly resolved and the app was an excellent tool to keep us moving forward.
Reply from Amy Goss
April 8th, 2026 05:11 PM
Thank you so much, McKenzie! I truly appreciate your kind words. Helping first‑time buyers feel informed, confident, and supported every step of the way is very important to me. I am glad your questions were addressed quickly and that the app...
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This is the first time I bought a home and I think everything went good all my questions I asked they answered (had quite a few)Amy and Frances both did me a good job with everything. Thanks for helping me and my family get our house.
Reply from Amy Goss
April 8th, 2026 05:11 PM
Thank you so much, Michael! I’m truly glad we could help make your first home‑buying experience a positive one. Answering questions and making sure you and your family felt supported and confident throughout the process was always our priority....
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Amy was great. She was very attentive to our needs. Responded quickly even when not in the office. We did run in to a problem with our loan closing in a specified time frame this time. We closed almost a month later than we expected We still...
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Reply from Amy Goss
April 8th, 2026 05:04 PM
Thank you so much, Jackie, for sharing your experience and for your honesty. I truly appreciate your patience, especially when the closing timeline did not go exactly as planned. I am glad I could stay attentive and responsive throughout, and...
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Extremely professional at all times certainly it was a pleasure work with her even though some life related hiccups. At the end she keep what she promised and more important she ensured our family was taking care and informed through the process....
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Reply from Amy Goss
April 8th, 2026 05:14 PM
Thank you so much, Lucas, for your kind words and trust. I truly appreciate your patience and understanding along the way, and I am glad I could keep my promises and ensure your family felt informed and taken care of throughout the process....
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As a person going through this process for the first time Amy and Frances both helped exceptionally to ensure that the steps along the way were explained and understood. As well as being incredibly responsive and helpful to any and all questions....
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Reply from Amy Goss
April 8th, 2026 05:04 PM
Thank you so much, Matthew! I truly appreciate your kind words. Helping first‑time buyers understand each step and feel confident throughout the process is very important to me, and I am glad Frances and I could be there to support you. Thank...
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Amy fights for you. She is quick and accurate and if she makes a promise she comes through. She holds her staff to the same standards she carries!
Reply from Amy Goss
April 8th, 2026 05:03 PM
Thank you so much, Brian. I truly appreciate your kind words and trust. Advocating for my clients, following through on every promise, and holding my team to the same high standards is something I take very seriously. It means a great deal...
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Amy helped us when we first bought our home and the process was easy to understand and went smoothly even though we were still in California and everything was mainly done over the phone email and online. We didn't think twice to ask her about...
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Reply from Amy Goss
April 8th, 2026 05:02 PM
Thank you so much, Raymond. I truly appreciate your continued trust. I am glad I could help make both your original home purchase and your refinance smooth and easy, even while everything was handled remotely from California. It means a lot...
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After the back and forth with a different company for weeks we turned to Residential Mortgage for our refinance. They had us taken care of and ready to go in less than 3 weeks. Their app is amazing and convenient. Their customer service is...
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Reply from Amy Goss - Guild Mortgage
April 8th, 2026 04:45 PM
Thank you so much, Erica! I truly appreciate you sharing your experience. I am glad we could step in, get everything handled quickly, and make the refinance process smooth and stress free for you. It means a lot to hear that the app and customer...
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Amy Goss was very knowledgeable thorough patient and prompt. I will go to her again and again
Reply from Amy Goss
April 8th, 2026 05:01 PM
Thank you so much, Maria, for your kind words and continued trust. I truly appreciate you taking the time to share your experience. Being knowledgeable, patient, thorough, and prompt for my clients is always my goal, and it means a lot to know...
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Amy did such an amazing job helping me with the loan process- Thank you so much to her and the whole RMS team for keeping me informed and remaining in good contact with me while I was overseas. I've said it too many times, but I'll say it again-...
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Reply from Owner
April 28th, 2021 12:00 AM
We love hearing stories like this! Thank you for sharing your experience with RMS. Wishing you all the best!
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About
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have formed through my work as a Loan Officer. My service to clients will always be my top priority and I will continue to bridge the gap between the mortgage process and first-time home buyers. Everyone deserves the American Dream. It's my personal responsibility to help you achieve that. I look forward to the opportunity you'll entrust in me to provide a wonderful mortgage process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
VA Home Loans
FHA Loans
USDA Home Loans
Home Equity Options
Down Payment Assistance Program
3-2-1 Home Plus Program
New Construction Loans
Bridge
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Education
- Boston UniversityLeadershipMaster of Science (MS)Aug 2010 -Dec 2011
- Hawaii Pacific UniversityBusiness Administration / FinanceBachelor of Business Administration (BBA)Aug 2004 -May 2007
Memberships
- Member of the Military Affairs Committee
- Sponsor for the Onslow Community Outreach
- Member of Guild’s Seventh Branch Employee Resource Group
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Time Zone
Eastern Standard Time (EST)
Gallery
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+2
Videos
Achievements
- Chairman's Club for 2022, 2023 & 2025
- Presidents Club 2021
- Guild Top 100 for August 2026
Hobbies
- Working out
- Boating
- Having fun with my family
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Disclaimer
I am authorized to do business in the states of Alabama, Florida, Georgia, Illinois, Maine, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. (www.nmlsconsumeraccess.org/); NV Mortgage Company #1141; NMLS ID: 194181; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.