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Guild Mortgage - Amy Goss
Branch Manager | NMLS# 194181


Boston University
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Everything went smoothly, and everything was explained in understandable terms.
Reply from Amy Goss
September 12th, 2024 06:27 PM
Thank you, Michelle, for your fantastic review. We're thrilled to hear my team and I here at Guild Mortgage ensured your loan purchase process went smoothly, and everything was explained in clear, understandable terms. Your satisfaction is...
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Easy, straight forward expectation and direction. Communication was excellent. Overall awesome experience
Reply from Amy Goss
September 12th, 2024 07:42 PM
I'm thrilled to hear that your experience with Team Goss was straightforward and that communication was excellent. We strive to make the loan purchase process as easy and efficient as possible for our clients. Thank you, Dalton, for your 5-star...
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Amy and her team go out of their way to make sure all of our questions are answered, they leave us with no surprises and always communicate well with us.
Reply from Amy Goss
September 12th, 2024 06:30 PM
I'm thrilled to hear about your positive experience with my team and I at Guild Mortgage. It's great to know that they provided clear communication and ensured all your questions were answered, making your Streamline Refi process a breeze....
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Easy and stress free
Reply from Amy Goss
September 12th, 2024 06:33 PM
Thank you for the fantastic review, Daniel! It's wonderful to hear you found the Streamline Refi process with Guild Mortgage easy and stress-free. Amy Goss will be delighted to know you rated her service 5-stars. Your feedback is valuable to...
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Our loan processor Ebonee Block was fabulous! She answered every time I called, answered all my questions, and was very attentive to any and all requests. She was a consummate professional and always with a lovely disposition. She made this...
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Reply from Amy Goss
September 12th, 2024 06:36 PM
Thank you, Virginia, for your exceptional rating and positive review our team at Guild Mortgage. It's heartening to hear how Ebonee Block impressed you with her professionalism, responsiveness, and ability to streamline the process. We strive...
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Everyone was very friendly and attentive, no matter what time of day! That's real customer service! Thanks so much for making this a worry free experience for us long distance!
Reply from Amy Goss
September 12th, 2024 07:41 PM
It's wonderful to hear about your positive experience, Jessica! My team and I here at Guild Mortgage strive to provide exceptional customer service, attentive assistance at all hours, and to make the process as worry-free as possible - especially...
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Everything went so smoothly and they were always quick to respond.
Reply from Amy Goss
September 12th, 2024 07:47 PM
Thank you for the fantastic review, Melissa! We deeply appreciate your positive feedback and are pleased to know that our quick response times were helpful for you. We strive to maintain this level of service for all customers. Thank you for...
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Once again great team. Took a difficult task and made it look easy.
Reply from Amy Goss
September 12th, 2024 07:39 PM
Thank you for the outstanding review, Darrin! It's wonderful to hear how Team Goss here at Guild Mortgage were able to simplify your purchase process. It's our goal to make even complex tasks seem effortless. We're thrilled you had a 5-star...
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Your branch handles everything taking the stress of the process away. Seamless refinance.
Reply from Amy Goss
September 12th, 2024 06:40 PM
I'm really pleased to hear that you had such a positive experience with your refinance, Dana. I and the rest of my team at Guild Mortgage always strive to make the process as stress-free and seamless as possible. We appreciate your excellent...
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Everyone was pleasant and worked with us every way they could and was available at the times we could be there
Reply from Amy Goss
September 12th, 2024 07:36 PM
I'm thrilled to know that you had such a positive experience with my team and I. Your 5-star review is greatly appreciated and it's fantastic to hear that everyone was able to accommodate your schedule and needs. We strive to make the purchase...
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About
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have formed through my work as a Loan Officer. My service to clients will always be my top priority and I will continue to bridge the gap between the mortgage process and first-time home buyers. Everyone deserves the American Dream. It's my personal responsibility to help you achieve that. I look forward to the opportunity you'll entrust in me to provide a wonderful mortgage process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
VA Home Loans
FHA Loans
USDA Home Loans
Home Equity Options
Down Payment Assistance Program
3-2-1 Home Plus Program
New Construction Loans
Bridge
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Education
- Boston UniversityLeadershipMaster of Science (MS)Aug 2010 -Dec 2011

- Hawaii Pacific UniversityBusiness Administration / FinanceBachelor of Business Administration (BBA)Aug 2004 -May 2007

Memberships
- Member of the Military Affairs Committee
- Sponsor for the Onslow Community Outreach
- Member of Guild’s Seventh Branch Employee Resource Group
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Time Zone
Eastern Standard Time (EST)
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Achievements
- Chairman's Club for 2022, 2023 & 2025
- Presidents Club 2021
- Guild Top 100 for August 2026
Hobbies
- Working out
- Boating
- Having fun with my family
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Disclaimer
I am authorized to do business in the states of Alabama, Florida, Georgia, Illinois, Maine, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. (www.nmlsconsumeraccess.org/); NV Mortgage Company #1141; NMLS ID: 194181; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.