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Guild Mortgage - Amy Goss
Branch Manager | NMLS# 194181
Boston University
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
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Reviews from Web
We just refinanced Guild and it was the best experience! We purchased this home less than a year ago and that process was so smooth and worry free! Guild's process makes everything very easy and you can see the entire process in your portal....
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Reply from Guild Mortgage - Amy Goss
January 12th, 2026 02:53 PM
I'm truly grateful to hear about your positive experiences with the refinancing process, Selina-Quinnette. It's rewarding to know that both your home purchase and refinancing with Guild have been smooth and worry-free. I appreciate your recommendation...
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We just refinanced with Guild and it was the best experience! We purchased this home less than a year ago and that process was so smooth and worry free! Guild's process makes everything very easy and you can see the entire process in your portal....
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Reply from Owner
May 5th, 2026 12:00 AM
Thank you so much, Selina, for sharing this wonderful feedback. I'm so glad to hear that both your original purchase and your recent refinance were smooth and worry free experiences. Making the process clear, easy, and transparent through our...
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Extremly impressed with Guiuld and team. I look forward to working with you again soon. Thank you!
Reply from Amy Goss
January 8th, 2026 08:48 PM
I'm pleased to hear about your positive experience with Guild and the team, Giuliano. I'm looking forward to the opportunity of working with you again in the future. If there’s anything you need in the meantime, please don’t hesitate to reach...
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It closed and we were clear to close 2 weeks before the closing
Reply from Guild Mortgage - Amy Goss
December 26th, 2025 03:27 PM
I'm pleased that the process allowed us to be clear to close two weeks ahead of time, Brad. If there's anything further you need or any questions you have, please don't hesitate to reach out to me. ~Amy
As the listing agent, I was pleasantly surprised by the communication extended to me. It really helped keep my clients in the loop and gave them peace of mind.
Reply from Guild Mortgage - Amy Goss
December 17th, 2025 05:06 PM
It's great to learn that the communication was helpful for both you and your clients, Mary. Keeping everyone informed is indeed essential, and I'm pleased that it contributed to their peace of mind. If there's anything more I can assist with...
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Keeping everyone informed and up to date
Reply from Guild Mortgage - Amy Goss
December 17th, 2025 05:07 PM
I appreciate your feedback on the communication, Sherry. Keeping everyone informed is key to a smooth process, and I'm glad it was a positive experience for you. If there's anything else you need, don't hesitate to contact me. ~Amy
My husband and I recently closed on our new house, and we used Guild Mortage for our loan approval process. We primarily worked with Ebonee and she was wonderful. Everything was done electronically, except for closing day signing, so we were...
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Reply from Guild Mortgage - Amy Goss
December 17th, 2025 05:13 PM
Thank you for sharing your experience, Kendra. It's great to hear that Ebonee and I could assist you effectively throughout your home buying process. Managing everything electronically to fit around your schedule is something I always strive...
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Always kept us informed with daily updates!
Reply from Amy Goss
December 15th, 2025 03:28 PM
I'm glad to hear that the daily updates kept you informed, Timothy. Ensuring you stayed up-to-date throughout the process is something I focus on. If there's anything else you need or any further assistance required, please feel free to reach...
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Great communication!
Reply from Amy Goss
December 15th, 2025 02:29 PM
Glad to hear that you were satisfied with the communication. If you ever have more questions or need further assistance, I'm here to help.
Everything was just easy to follow, clear instructions. The people were very pleasant to work with, even when I misunderstood something. This was the easiest most pleasant homebuying experience I've had.
Reply from Guild Mortgage - Amy Goss
December 3rd, 2025 03:20 PM
I appreciate your feedback, Donna. It's great to hear that you found the process straightforward and the instructions clear. Making the homebuying journey as pleasant as possible is important to me, and I'm glad to know you felt supported even...
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About
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have formed through my work as a Loan Officer. My service to clients will always be my top priority and I will continue to bridge the gap between the mortgage process and first-time home buyers. Everyone deserves the American Dream. It's my personal responsibility to help you achieve that. I look forward to the opportunity you'll entrust in me to provide a wonderful mortgage process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
VA Home Loans
FHA Loans
USDA Home Loans
Home Equity Options
Down Payment Assistance Program
3-2-1 Home Plus Program
New Construction Loans
Bridge
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Education
- Boston UniversityLeadershipMaster of Science (MS)Aug 2010 -Dec 2011
- Hawaii Pacific UniversityBusiness Administration / FinanceBachelor of Business Administration (BBA)Aug 2004 -May 2007
Memberships
- Member of the Military Affairs Committee
- Sponsor for the Onslow Community Outreach
- Member of Guild’s Seventh Branch Employee Resource Group
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Time Zone
Eastern Standard Time (EST)
Gallery
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+2
Videos
Achievements
- Chairman's Club for 2022, 2023 & 2025
- Presidents Club 2021
- Guild Top 100 for August 2026
Hobbies
- Working out
- Boating
- Having fun with my family
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Disclaimer
I am authorized to do business in the states of Alabama, Florida, Georgia, Illinois, Maine, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. (www.nmlsconsumeraccess.org/); NV Mortgage Company #1141; NMLS ID: 194181; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.