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Guild Mortgage - Amy Goss
Branch Manager | NMLS# 194181


Boston University
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Amy's team always take great care of my clients!
Reply from Amy Goss
March 16th, 2026 05:58 PM
I appreciate hearing that my team consistently takes great care of your clients, Alexis. It's important to me that both you and your clients have a positive experience. If there's anything more I can assist with or if you have any further feedback,...
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Amy and her team were awesome to work with. The communication was great and everything was very smooth.
Reply from Amy Goss
March 16th, 2026 05:30 PM
I'm glad you had a positive experience working with me and my team, Lloyd. Effective communication and a smooth process are key priorities for me. Should you have any more questions or if there's anything else I can assist you with in the future,...
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Working with Amy and her team was awesome.
Reply from Owner
May 8th, 2026 12:00 AM
Thank you so much, Doug. I really appreciate the kind words, and it was truly awesome working with you as well. My team and I are grateful for the opportunity and your trust, and we are always here if you ever need anything in the future. ~Amy...
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I appreciated the regular updates to let me know we were on track and the team was quick to respond to questions over email
Reply from Amy Goss
March 12th, 2026 04:02 PM
I'm pleased to hear that you found the regular updates helpful, Anne. Staying on track and being responsive to questions is important to me. If you need further assistance in the future, feel free to reach out.
Very knowledgeable provided great updates throughout the process. The loan closed on time and the clients were happy.
Reply from Owner
May 8th, 2026 12:00 AM
Thank you so much, Anne. I truly appreciate the opportunity to work with you and your clients. Clear communication, timely updates, and on time closings are always a top priority for me, so I am glad to hear the experience delivered on that....
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Everything was smooth and no commun issues
Reply from Amy Goss
March 9th, 2026 08:50 PM
It's great to know that everything went smoothly, Dylan. Communication is important to me, so I’m pleased that there were no issues. If you ever need further assistance or have more questions, feel free to reach out anytime.
Extremely helpful group of people from start to finish! They answered all of my questions no matter how silly and always kept us informed in the process and step we were on!
Reply from Guild Mortgage - Amy Goss
February 16th, 2026 04:22 PM
I'm pleased to know you found the process helpful from start to finish, Brock. Answering all your questions, regardless of how small, is an essential part of my commitment to clients. If there's anything else you need or if any more questions...
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What an amazing group of people! Ebonee answered all of our questions even if I thought it was a silly one and was very responsive! She went as far as making a group chat for my wife and I to keep us both informed on what was going on instead...
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Reply from Owner
May 8th, 2026 12:00 AM
Thank you so much, Brock, for this amazing review. It truly means a lot to me and my team. I am so glad to hear that Ebonee was able to make you and your wife feel comfortable, informed, and supported throughout the process. There are no silly...
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As first time home buyers, the team at Guild Mortgage made the process as pain free as possible. They answered every question we had and we felt like everything was very transparent and clear to us. Highly recommend!
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Reply from Guild Mortgage - Amy Goss
February 9th, 2026 06:15 PM
I'm pleased to hear that your experience as first-time home buyers with Guild Mortgage was smooth and transparent, Cheyenne. Answering all of your questions and ensuring clarity throughout the process is something I focus on. I appreciate your...
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I came into the situation unaware of my options but explained my situation to Ms. Goss. She proceeded with answers to follow up questions to build a plan that for my goals for moving forward with refinancing. The team were patient with me and...
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Reply from Amy Goss
February 9th, 2026 06:17 PM
It's encouraging to read about your positive experience working with our team here at Guild Mortgage, Jacqueline. We’re glad that the team could assist you effectively through the refinancing process, especially in building a plan aligned with...
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About
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have formed through my work as a Loan Officer. My service to clients will always be my top priority and I will continue to bridge the gap between the mortgage process and first-time home buyers. Everyone deserves the American Dream. It's my personal responsibility to help you achieve that. I look forward to the opportunity you'll entrust in me to provide a wonderful mortgage process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
VA Home Loans
FHA Loans
USDA Home Loans
Home Equity Options
Down Payment Assistance Program
3-2-1 Home Plus Program
New Construction Loans
Bridge
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Education
- Boston UniversityLeadershipMaster of Science (MS)Aug 2010 -Dec 2011

- Hawaii Pacific UniversityBusiness Administration / FinanceBachelor of Business Administration (BBA)Aug 2004 -May 2007

Memberships
- Member of the Military Affairs Committee
- Sponsor for the Onslow Community Outreach
- Member of Guild’s Seventh Branch Employee Resource Group
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Time Zone
Eastern Standard Time (EST)
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Achievements
- Chairman's Club for 2022, 2023 & 2025
- Presidents Club 2021
- Guild Top 100 for August 2026
Hobbies
- Working out
- Boating
- Having fun with my family
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Disclaimer
I am authorized to do business in the states of Alabama, Florida, Georgia, Illinois, Maine, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. (www.nmlsconsumeraccess.org/); NV Mortgage Company #1141; NMLS ID: 194181; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.