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Guild Mortgage - Amy Goss
Branch Manager | NMLS# 194181


Boston University
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Herself and her assistant were very informative, also very prompt on answering my emails. She made the process as stress-free as possible and was there every step of the way.
Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the kind words and encouragement. I am glad to hear that my assistant and I were able to keep you well informed, respond promptly, and help make the process as stress free as possible. Being there for my clients every...
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Amy is both professional and treats you like a friend. Made buying our first home and getting approved for a loan super easy! Definitely strongly recommend!
Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the kind review and strong recommendation. I am honored to work with you and truly enjoy building relationships where professionalism and genuine care go hand in hand. Helping make your first home buying experience and...
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She was amazing! My husband and I could not have been happier! Any time we had questions she replied within minutes. She explained everything extremely well.
Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the kind words. I am truly grateful that you and your husband were so happy with the experience, and it means a lot to know that my responsiveness and clear explanations made a difference for you. Being available, answering...
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Amy explained everything to us thoroughly and understood our hesitation on taking such a huge leap. She was patient and professional when we walked away from a home we knew would be to much when my husband retired. We put our faith in her even...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for sharing your experience and for trusting me through such a big decision. I truly appreciate your patience and honesty throughout the process, especially when you needed to walk away from a home that was not the right fit...
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Thanks to Amy and the team of people at Alpha we were able to focus on finding the right home for our family instead of our loan. Amy was extremely easy to communicate with, she was quick to respond, provided accurate information, and a pleasure...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the great review and your confidence in recommending me. I am so glad that my team and I could help take the stress off the loan process so you could focus on finding the right home for your family. Clear communication,...
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She made our process SO easy! She took the time to answer all of our questions and to explain everything in depth. She was very patient with us throughout the process (we were 1st time buyers) and was always quick to answer us back. We had...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the wonderful review. I am so happy to hear that the process felt easy and that you felt supported every step of the way, especially as first time home buyers. Taking the time to explain everything clearly, answer questions...
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Professionalism was excellent. I wouldn't change a thing. Very helpful with any questions that I had in explaining the home buying purchase. I was very pleased with the entire process and would recommend Amy Goss and the Alpha Mortgage Company...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the great review and kind words. I am thrilled to hear that you were pleased with the entire process and felt well supported every step of the way. Taking the time to explain things clearly, answer questions, and provide...
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We were out of state buyers for our second home in North Carolina from California. Amy was very efficient in processing the loan approval and the rate. She even took care of some issues that were not her responsibilities so that the loan terms...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for sharing your experience. I know buying out of state can add extra layers of complexity, and I am glad I could help make the loan approval and rate process efficient and smooth for you. Stepping in to address issues, even...
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I would definitely recommend working with Amy! The whole process was absolutely seamless! She took care of everything and had us ready to close in thirty days! She worked with our realtor, attorney and insurance company smoothly and we just...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the wonderful review and recommendation. I am thrilled to hear that the process felt seamless and stress free, and that everything came together smoothly within such a quick timeline. Working closely with your realtor,...
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Amy was fantastic. Super quick to respond to questions or concerns. Very professional and went above and beyond to make sure we understood the process and were prepared. We had a bit of a different time frame than most and she was quick to...
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Reply from Owner
April 22nd, 2026 12:00 AM
Thank you so much for the kind words John. I am really glad I could be there to respond quickly, answer your questions, and help you feel confident and prepared throughout the entire process. Being flexible with timelines and making sure you...
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About
I am a Loan Officer in Jacksonville, North Carolina. Specializing in VA loans, FHA, USDA, Conventional, and other home loans. I am a Marine Veteran and very
proud to have served our country. I truly have enjoyed the relationships that have formed through my work as a Loan Officer. My service to clients will always be my top priority and I will continue to bridge the gap between the mortgage process and first-time home buyers. Everyone deserves the American Dream. It's my personal responsibility to help you achieve that. I look forward to the opportunity you'll entrust in me to provide a wonderful mortgage process.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
VA Home Loans
FHA Loans
USDA Home Loans
Home Equity Options
Down Payment Assistance Program
3-2-1 Home Plus Program
New Construction Loans
Bridge
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Education
- Boston UniversityLeadershipMaster of Science (MS)Aug 2010 -Dec 2011

- Hawaii Pacific UniversityBusiness Administration / FinanceBachelor of Business Administration (BBA)Aug 2004 -May 2007

Memberships
- Member of the Military Affairs Committee
- Sponsor for the Onslow Community Outreach
- Member of Guild’s Seventh Branch Employee Resource Group
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Time Zone
Eastern Standard Time (EST)
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Achievements
- Chairman's Club for 2022, 2023 & 2025
- Presidents Club 2021
- Guild Top 100 for August 2026
Hobbies
- Working out
- Boating
- Having fun with my family
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Disclaimer
I am authorized to do business in the states of Alabama, Florida, Georgia, Illinois, Maine, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas and Virginia. (www.nmlsconsumeraccess.org/); NV Mortgage Company #1141; NMLS ID: 194181; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.