Amy Cummings
Highlands Residential Mortgage, Ltd.
With more than 25 years of experience across nearly every area of the mortgage industry, I've served as an Administrative Assistant, Loan Closer, Loan Processor, Relocation Specialist, Proficiency Coach, Community Banking Specialist, Loan O... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Amy was so compasinate for me and my buyers. She helped us both to understand the process.
Reply from Amy Jones
March 25th, 2025 04:26 PM
I'm delighted to hear that you and your buyers found the process clear and supportive. It was a pleasure assisting you all, and I appreciate your kind words.
Amy was very helpful the whole way through and answered any questions I had. The whole process was very quick.
Reply from Amy Jones
March 25th, 2025 12:46 PM
I'm glad to hear that the process was quick and that I was able to assist with all your questions. Thank you for your feedback and for choosing Highlands Residential Mortgage, Ltd.
Amy is on her toes! Not sure if she even sleeps! She worked diligently and kept us informed throughout the closing process. I would recommend Amy, if you're looking for excellent service!
Reply from Amy Jones
March 20th, 2025 11:39 PM
Thank you so much for your kind words, Kelly! It means a lot to hear that you felt well-informed and supported throughout the process. I truly enjoy working with agents like you, and I'm thrilled to know that my efforts made a positive difference...
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Personability of people in office and quick action to get ans to questions when we had them
Reply from Amy Jones
March 20th, 2025 11:39 PM
Thank you so much for your kind words, Richard! I'm thrilled to hear you had a positive experience with us at Highlands Residential Mortgage. It's always our goal to provide personable service and quick responses, so I'm glad we could meet...
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Amy was very on top of everything and graciously answered every little question and clarification I asked. She never made me feel rushed or like a bother. As a first time home buyer I had a LOT of questions and she took the time to explain...
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Reply from Amy Jones
March 20th, 2025 11:40 PM
Hannah, thank you so much for your kind words! I'm thrilled to hear that I could help make your first home-buying experience a positive one. It was a pleasure answering your questions and ensuring you felt comfortable throughout the process....
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Amy Jones was a blessing to us , she went above and beyond to help us , she is top of her game and knows what she is doing. She let us know every step of the way , answered all questions we had. She is awesome.
Reply from Amy Jones
March 18th, 2025 07:45 PM
Tina, thank you so much for your kind words. It was truly my pleasure to help you through the process, and I'm thrilled to hear that you felt well-informed and supported every step of the way. Knowing that you felt I went above and beyond means...
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Amy did an oustanding job. Always responsive and top of everything! Thanks for all of your help!
Reply from Amy Jones
March 14th, 2025 04:34 PM
Hi Shelbie,
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience. It was a pleasure working with you, and I'm glad I could help. Looking forward to closing our next two!!
Very helpful and very punctual. Would definitely recommend 👌
Reply from Amy Jones
March 14th, 2025 12:57 PM
Thank you so much, Cody! I'm thrilled to hear that you found my assistance helpful and punctual. Your recommendation means the world to me, and I'm grateful for your trust in my services. If you ever need anything in the future, don't hesitate...
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I love the way you all interact and communicate with my clients bust especially the fact that you include the real estate agent as part of the "team" and keep us informed of every detail as well. Added bonus, you are fast and have great attention...
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Reply from Amy Jones
March 13th, 2025 05:43 PM
Peggy, thank you so much for your kind words! It means the world to me that you appreciate the teamwork approach we strive for at Highlands Residential Mortgage. Keeping both clients and agents in the loop is so important, and I'm thrilled...
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Amy and her team were attentive to our needs. They worked quickly and assisted us in a very timely manner . They were friendly and professional. We appreciate everything they have done for us. We feel as if we gained a friend.
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Reply from Amy Jones
March 10th, 2025 12:39 PM
Thank you so much, Carol! It means the world to hear that you felt well taken care of by me and my team. We truly strive to make the process smooth and stress-free, and it's wonderful to know we hit the mark for you. I’m so glad you feel like...
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About
With more than 25 years of experience across nearly every area of the mortgage industry, I've served as an Administrative Assistant, Loan Closer, Loan Processor, Relocation Specialist, Proficiency Coach, Community Banking Specialist, Loan Officer Assistant, and now Loan Officer.
What does that mean for you? I've likely seen the questions, challenges, and solutions before. I understand the mortgage process from start to finish and know how to keep things moving smoothly.
Whether you're buying your first home, your next home, or helping clients achieve homeownership, I'm committed to clear communication, expert guidance, and a stress-free experience from application to closing. Let's connect and get you home!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
USDA Loans
FHA Loans
VA Loans
ADFA Move UP and Down Payment Assistance
Rate-Term Refinances
Cash-Out Refinances
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage - Loan OfficerFeb 27th, 2024 - Current
- Highlands Residential Mortgage - Loan Officer Assistant and ProcessorSep 28th, 2020 - Feb 26th, 2024
Memberships
- Central Baptist Church, Ashdown, AR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2024
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 882893- AR & TX
Hobbies
- Camping
- Reading
- Traveling
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