Amy Cummings
Highlands Residential Mortgage, Ltd.
With more than 25 years of experience across nearly every area of the mortgage industry, I've served as an Administrative Assistant, Loan Closer, Loan Processor, Relocation Specialist, Proficiency Coach, Community Banking Specialist, Loan O... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Easy to follow and wonderful customer service.
Reply from Amy Jones
July 4th, 2025 08:00 PM
I'm thrilled to hear that you found the process easy to follow and enjoyed the customer service. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Amy and her team were a joy to work with! They were very timely and efficient!
Reply from Amy Jones
June 15th, 2025 12:16 AM
I'm thrilled to hear that you had a joyful experience working with us. It was a pleasure assisting you, and I appreciate your kind words about our team's timeliness and efficiency.
Time, Patience, Team Work.
Reply from Amy Jones
June 11th, 2025 06:52 PM
I'm pleased to hear that you appreciated the time, patience, and teamwork during your experience. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Very helpful
Reply from Amy Jones
May 20th, 2025 02:27 PM
Thank you for the review, Kaneisha! I'm glad to hear that you found the assistance helpful. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. If you have any further questions or need additional support, please feel...
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Amy, explained the process very well
She was always available to answer my repeated questions.
Amy made the process very easy for such a busy person like me.
Reply from Amy Jones
May 16th, 2025 11:59 AM
I'm thrilled to hear that I could make the process easy for you, Jessica. It was a pleasure assisting you and ensuring you had the information you needed. Thank you for your kind words.
Amy and her team were always available to answer questions and keep us updated through the process. I really appreciate the work they put in to taking care of us!
Reply from Amy Jones
May 12th, 2025 09:02 PM
I'm thrilled to hear that you felt well-supported throughout the process. It was a pleasure working with you, and I appreciate your kind words about our team's efforts. Thank you for choosing Highlands Residential Mortgage, Ltd.!
I am going yo keep recommending Amy to my clients!
Reply from Amy Jones
May 12th, 2025 03:13 PM
Thank you, Susan! You are wonderful to work with! I'm delighted to hear that you plan to keep recommending me to your clients. Your support means a lot, and I'm here to assist whenever needed. Thank you for your trust and recommendation!
Amy was wonderful to work with. She answered questions anytime of the day. Amy is so professional and was very helpful no matter what she had going on. We contacted Amy on a weekend and before the weekend was over we were able to put an offer...
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Reply from Amy Jones
May 8th, 2025 10:43 PM
I'm thrilled to hear that you had such a positive experience. It was my pleasure to assist you throughout the process, and I'm glad I could help you put in an offer so promptly. Thank you for your kind words and for choosing Highlands Residential...
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Amy Jones did!!
Reply from Amy Jones
May 3rd, 2025 02:51 AM
I'm thrilled to know that you had a positive experience, Jim. Thank you for your feedback! If there's anything else I can assist you with, please feel free to reach out.
As first time home buyers, this process was very new and kind of scary, but Amy reassured us and answered the many questions we had. I would 100% reccomend Amy to anyone buying a house in the near future! She made the process so easy! It is...
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Reply from Amy Jones
April 30th, 2025 09:42 PM
I'm thrilled to hear that your first-time home buying experience was smooth and reassuring. It was a pleasure to assist you, and I truly appreciate your kind recommendation. Thank you for your trust and for recognizing my passion for helping...
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About
With more than 25 years of experience across nearly every area of the mortgage industry, I've served as an Administrative Assistant, Loan Closer, Loan Processor, Relocation Specialist, Proficiency Coach, Community Banking Specialist, Loan Officer Assistant, and now Loan Officer.
What does that mean for you? I've likely seen the questions, challenges, and solutions before. I understand the mortgage process from start to finish and know how to keep things moving smoothly.
Whether you're buying your first home, your next home, or helping clients achieve homeownership, I'm committed to clear communication, expert guidance, and a stress-free experience from application to closing. Let's connect and get you home!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
USDA Loans
FHA Loans
VA Loans
ADFA Move UP and Down Payment Assistance
Rate-Term Refinances
Cash-Out Refinances
First Time Homebuyer Loans
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Positions
- Highlands Residential Mortgage - Loan OfficerFeb 27th, 2024 - Current
- Highlands Residential Mortgage - Loan Officer Assistant and ProcessorSep 28th, 2020 - Feb 26th, 2024
Memberships
- Central Baptist Church, Ashdown, AR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2024
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 882893- AR & TX
Hobbies
- Camping
- Reading
- Traveling
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